Written by Ken Quigley

February 17 2022

Keystroke is pleased to welcome Shannon Hawthorne, of Essentials Software, to the Keystroke Sales Team. Shannon is a long time Act! Certified Consultant based out of Atlanta, Georgia, having gotten certified in the same class as our support manager, Michael Kadlub, back in 1998. We got to know Shannon a few years ago when she joined our Keystroke...

Written by Ken Quigley

January 17 2022

Therese "Terry" Williams of TMW Consulting has provided small business support as an Act! Certified Consultant and a QuickBooks Certified Pro Advisor since 1998. Over the last couple of years, though, Terry started to focus her business more on consulting, and she came to the smart conclusion that success requires commitment, and she could...

Written by Ken Quigley

January 17 2022

Keystroke is pleased to announce the acquisition of the assets of Effective Business Solutions, LLC, of Colorado. Kathleen Vanden Broecke, the owner of EBS and long-time ACC, reached out to us recently to let us know she intended to retire, and discussions quickly evolved from there. Kathleen is a Gold Tier ACC, and she has supported her...

Written by Ken Quigley

December 21 2021

Yesterday we hosted the 2nd Annual Keystroke Virtual Christmas Party, and while it was fun, we certainly hope next year we can assemble together in person. From a staffing perspective, 2021 certainly was a year of change as we saw the departure of team members like Paul, Farah, Adrielle, Bhavin, and Lyleen, along with the return of Joe and the...

Written by Ken Quigley

December 15 2021

The Issue: On Dec. 9, 2021, a remote code execution (RCE) vulnerability in Apache log4j 2 was identified as being exploited in the wild. Log4j vulnerability, a bombshell zero-day exploit with global impact. Public proof of concept (PoC) code was released and subsequent investigation revealed that exploitation was incredibly easy to...

Written by Ken Quigley

December 13 2021

Keystroke has employed our industry-leading VIP and Orange Care support plans for over eight years now, and they have worked great to provide our loyal customers a balance of reliable break/fix support and professional project management service. Over the years we’ve even implemented online renewal services to make these plans less expensive and...

Written by Ken Quigley

November 08 2021

Last week we announced our acquisition of ASDS's add-on products, including such time-tested tools as MigrateAdmin, FaxAdmin, AutoAdmin,  and MergeAdmin,, amongst others. These products have been enjoyed by customers for over 20+ years, but many updates were required to make them work with current versions of Act!. We're pleased to report...

Written by Ken Quigley

November 01 2021

Keystroke is pleased to announce the acquisition of all of ASDS Computers Act! add-on products. ASDS was founded in 1989 by Steve and Jean McCandlish, and is based in Denver, Colorado. ASDS has been making industry-leading products for decades, and the management team at ASDS has been a member of our Keystroke Partner Program for the...

Written by Ken Quigley

October 25 2021

We’re frequently asked by customers if it's necessary to create a login before purchasing products on our website, and the short answer is no. Guest checkouts have been supported on our site for years. Having said that, we don't recommend them, and here's why. Confidentiality: Per our Privacy Policy no customer contact information...

Written by Ken Quigley

September 17 2021

The long-awaited Act! v24 is available today. Act! v24 delivers turbocharged performance via a 64-bit native architecture, while Office integration enhancements bring optimized usability. New marketing automation capabilities also enable greater collaboration and drive dynamic marketing outreach with intelligent follow-up. Upgrade with confidence...