Written by Ken Quigley

October 07 2024

Switching from Act! Pro to Act! Premium Cloud (APC) might seem overwhelming, especially if you’ve avoided CRM fees for years. While it’s nice to dodge recurring costs, perpetual licensed programs inevitably become obsolete. The recent deprecation of SQL 2014 is a prime example of this. There are many compelling reasons to consider upgrading to...

Written by Ken Quigley

October 04 2024

No matter where you are in Canada, Thanksgiving is a time to gather with family and friends, sharing a hearty meal and creating cherished memories. These moments strengthen family ties and deepen bonds with loved ones. However, in recent years, food insecurity has become a growing issue for many Canadian families, making it difficult for them to...

Written by Ken Quigley

October 04 2024

Act! Premium Cloud Updates in September and October:  Since Labour Day, Act! has rolled out APC 23 & 24 release to Act! Premium Cloud. Key highlights & enhancements of this release include: Major Enhancement: Modified all Phone fields to be compatible with any VOIP or Dialer program you wish to use.  Click on the...

Written by Ken Quigley

September 30 2024

Welcome to the 9th annual Actoberfest, our much-anticipated software sale-abration event! This year, we’re thrilled to offer incredible savings on all Linktivity Team products. Whether you’re a long-time Act! user or new to our the program,  there’s never been a better time to upgrade your productivity with the Linktivity Suite. For the...

Written by Ken Quigley

September 25 2024

We are thrilled to announce that this October, all Linktivity products will undergo a vibrant rebranding! As part of our commitment to innovation and customer satisfaction, we are introducing a fresh new look to help distinguish our products more clearly in the new grid view. What’s New? Enhanced Color Palette: We are adding various new...

Written by Ken Quigley

September 24 2024

This year has been one of the toughest for growing our revenue since we started our Act! journey in 2007. A decade ago, our slower growth brought stress and existential dread about our business. However, now that we’ve been profitable for a while, we have the strength and time to explore new ways to create something our customers (and the Act...

Written by Ken Quigley

September 23 2024

Software licensing might not be the most exciting topic, but it can be when it saves you money. The current licensing model introduced with Act! Premium Cloud does just that. Act! Premium Previously, Act! Premium software was licensed at $450 per seat, and you were responsible for deployment. While straightforward, this model often required...

Written by Ken Quigley

September 23 2024

The Act! Web API is a crucial component of the Act! subscription, yet many users are not familiar with it. With the recent announcement that Act! Connect Link (ACL) will be deprecated at the end of this year, it’s important to understand how the Act! Web API service functions and what changes will occur post-ACL. Firstly, it’s essential to...

Written by Ken Quigley

September 23 2024

While many business websites offer some form of chat module, the majority of these services operate as standalone products. This means they don’t integrate with any backend system, let alone the business’s CRM. Whether they're passive or AI-driven, these chat services often miss a crucial opportunity to connect with customers and prospects. This...

Written by Ken Quigley

September 16 2024

In the ever-evolving technology landscape, compatibility between software and hardware is crucial for seamless performance. One notable incompatibility is the inability to install SQL Server locally on computers equipped with Qualcomm Snapdragon processors. As Microsoft has switched to these processors for their Surface Pro lineup, Act! user's...