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"To inspire & support our client's ongoing success through quality software solutions."
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Link2chat Webinar - Resellers
Engaging with a chat service on your website means interacting with either customers or prospects, both of whom deserve top priority.
That’s why we created Link2chat, the first comprehensive online chat service that seamlessly integrates with Act! This integration ensures better lead management, more informed customer interactions, and superior follow-ups, ultimately enhancing the customer experience.
Features include:
- Instantly identify existing Act! contacts or add new ones
- Instantly record chat log to History and email contact
- automated follow-ups in Act!
- support for multiple sites and departments
- a proprietary PWA chat client for users with alerts
- hot keys with answers to FAQ's
- Customer satisfaction surveys
- and much, much more!
Join us on October 10th for an exclusive reseller webinar. We’ll showcase this exciting new Linktivity offering and discuss how you can provide this service to your Act! customers.
Link2chat Webinar - Public
Engaging with a chat service on your website means interacting with either customers or prospects, both of whom deserve top priority.
That’s why we created Link2chat, the first comprehensive online chat service that seamlessly integrates with Act! This integration ensures better lead management, more informed customer interactions, and superior follow-ups, ultimately enhancing the customer experience.
Features include:
- Instantly identify existing Act! contacts or add new ones
- Instantly record chat log to History and email contact
- automated follow-ups in Act!
- support for multiple sites and departments
- a proprietary PWA chat client for users with alerts
- hot keys with answers to FAQ's
- Customer satisfaction surveys
- and much, much more!
Join us on October 10th for this deep-dive webinar. We’ll showcase this exciting new Linktivity offering and discuss how you can Act! better with Link2chat.
Seamless Click-to-Dial Functionality
We are thrilled to announce the release of Call-Aid v2, an innovative yet simple click-to-dial program designed to enhance the efficiency and ease of telephony for Act! users. With Call-Aid, making calls has never been simpler or more integrated into your CRM workflow.
One of Call-Aid's standout features is its ease of use. There is no need for complex setup or configuration like in the earlier version of Call-Aid. Once installed, this new version displays the phone icons on your Act! layout, and is ready to work with the Windows default communication device. You can start making calls immediately through your VOIP softphone or TAPI device without any technical hurdles. The first dial may prompt you to select a default dialer, but it'll work immediately after that.
Call-Aid also enhances your ability to track and manage call activities. Each call initiated through Call-Aid prompts the user to record the call history, ensuring that all interactions are documented within Act! CRM. Additionally, Call-Aid times the duration of each call, providing accurate logging for reporting and analysis purposes. It even displays a button for scheduling follow-up activities if needed.
Join us December 12th at 1PM EDT as we demo this great productivity tool for Act! users. Simply install and Call!
ON-DEMAND TRAINING VIDEOS
Pleae review the selections of on-demand webinars below. They are recordings of past live events, and available for free viewing.
