Written by Ken Quigley

February 10 2023

Some ideas are not new, just long in coming. For years we wanted one place where our customers could see all our product updates. These updates would include new features, fixes, changes, you name it, while also providing links to downloads, training resources, and yes, even purchasing. The idea was this page would function like a timeline...

Written by Ken Quigley

February 03 2023

Next month will be Keystroke's 29th anniversary, and a big part of our history includes a gentleman named Jason Chin. For those unfamiliar with Jason, he first joined Keystroke in May of 1999 as a computer technician, and his considerable expertise immediately elevated our small company. Over the next decade, Jason expanded into web and software...

Written by Ken Quigley

January 16 2023

People's journey to CRM are always different, and their journey to Act! are often more so. Sometimes people use a method until they outgrow it, others simple use the products they're introduced to along the way. However, people arrive to Act! CRM, the inventor of CRM, we at Keystroke want to make that final migration process as painless as...

Written by Ken Quigley

January 05 2023

Keystroke is excited to share that Act! was just named one of the Top 10 Best Online CRM Software for Small Businesses by SoftwareWorld. This list includes the biggest names in the industry, and we're proud to not only be recognized, but have one of our customers providing a testimonial in the listing. Read more HERE. Top 10 Best Online CRM...

Written by Carlos

December 30 2022

What a year 2022 has been! In December of 2022 Keystroke decided to partner with Second harvest in a campaign to raise 10,000 meals to feed those suffering food insecurity in our local community. Now that this goal has been accomplished (Yeah!), we wanted to share some information below on why we picked Second Harvest - Canada's largest food...

Written by Ken Quigley

December 29 2022

When we set out to raise 10,000 meals this month, it seemed ambitious. The goal was inspired by the record number of people turning to local food banks as inflation, high-interest rates, skyrocketing rents, and the cost of fuel forced many families to make some tough choices over the holidays. Many for the first time, and many more with...

Written by Ken Quigley

December 28 2022

We've been selling Act! for a while. In fact, Keystroke has sold more Act! than any other company in history, outside of Act! themselves. So when we say we know what works with purchasing Act!, it's not a bold statement. And the one thing we've learned over the years is having a support plan improves the user experience immeasurably, and the...

Written by Ken Quigley

December 19 2022

On December 19th we hosted the 3rd Annual Keystroke Virtual Christmas Party, and while it was fun, we certainly hope this is the last year we're apart. From a staffing perspective, 2022 certainly was a year of change as we saw the departure of team members like James Young, Erik Smetana, Courtney Pelletier, Billy Clark, and Lilly, as well as...

Written by Ken Quigley

December 14 2022

In a recent blog, we mentioned the progress we're making in updating our products to support OAuth 2.0. For those unfamiliar with this issue, there has been a slow deprecation of Office365 and Gmail services using Basic Authentication, which has impacted the use of many of our products. This has forced us to accelerate the OAuth upgrades of all...

Written by Ken Quigley

December 01 2022

Normally at the beginning of each month, we offer some discounted product(s) as our featured "Product of the month, and reduce the price by 20-25% on average. This month our focus is different because of our "Act! to end Hunger" campaign that donates 5% of all new sales to Second Harvest. Needless to say, discounting prices would reduce the size...