Written by Ken Quigley

August 09 2022

Last year when Act! discontinued their Community page, we knew that Act! users world wide would need another place to come together and ask questions about the product they love. Act! has, after all, been around for 35 years, and has built a loyal following for almost two generations.  It is for this reason that we approached the owner of...

Written by Ken Quigley

June 27 2022

In March of 1994 when Keystroke was founded, there was little thought we'd outgrow our Keystroke.ca domain. We were a local IT company with few customers outside the Greater Toronto Area. Fast forward 28-years, and Keystroke has changed substantially. We have employees in Canada, the United States, and India, with customers all over the...

Written by Ken Quigley

June 22 2022

The following is a list of known defects that were fixed with Update 5 to Act! v24. Please click HERE for a more detailed list of fixes included in previous updates, or click HERE to find the download for Update 5. All other updates are available for download at www.Act.com/resources/downloads .   Issue Number 

Written by Ken Quigley

June 13 2022

Over the years Act! has experimented with different product bundlings, some with full featured Act! Marketing Automation (Growth Suite), Enhanced Support, and even (groan) feature-gated versions of Premium (Act! CRM Classic). The problem with each of these offerings is they lost sight of what is really great about Act!, and that is the Act...

Written by Ken Quigley

May 17 2022

Since April 19th, the date Act! made their security announcement, we've sent out countless email alerts and made thousands of phone calls to our customers. The reaction to these notices has been mixed, ranging from dismissive to overly alarmed. Here is a list of the five most common unexpected reactions we've encountered thus far: I only drive...

Written by Ken Quigley

April 28 2022

Last year we sold almost 600 licenses of Act! Pro v22, so we thought we'd let those customers know that an important security patch from Act! became available today for that version. This security patch relates to a vulnerability with Act! Pro, Act! Premium and Act! Growth Suite software that may make it possible for a threat actor to gain...

Written by Ken Quigley

April 26 2022

The recent Act! security announcement has left many people scrambling to patch or upgrade their Act! installations to supported versions, and for many this has meant being forced to upgrade their TopSuite addons long before they intended. We want to support our addon customers during this time, as well as those of our resellers, so we’re making...

Written by Ken Quigley

April 19 2022

Act! v24 Update 4 adds impactful new functionality, pragmatic usability enhancements, and vital performance and security updates to the powerful 64 bit v24 platform released in Fall 2021 which also supports Windows® 11. Earlier this year Act! and the BPAC (Business Partner Advisory Council) convened to review the top priority feature...

Written by Ken Quigley

April 19 2022

This morning Act! LLC announced that a security vulnerability has recently been discovered with Act! Pro, Act! Premium and Act! Growth Suite software, which may make it possible for a threat actor to gain unauthorized access to your system. Please review the details on Act!’s web page notice for information on how it affects your version...

Written by Ken Quigley

March 09 2022

If you’ve been ready to make the plunge into greater CRM efficiency in 2022, there’s never been a better time to Act! than now. As part of Keystroke’s exclusive March Mobile Madness campaign, we’re offering FREE HANDHELD CONTACT SUBSCRIPTIONS ($84 value) to all customers purchasing new Act! Premium or Act! Pro v24 licenses for the rest of March...