Our Mission Statement
"To inspire & support our client's ongoing success through quality software solutions."
Post Purchase Steps
Not unlike a lot of software products, the purchase process for Act! can be the simplest part of the transaction. The following represents some important post-purchase steps after you've susbcribed to Act! so that you get the most from your transaction, quickly.
The next thing you should know is that after purchasing the Act! software from either SwiftPage or Keystroke, you will NOT receive a media kit with your software in the mail. In 2010 Act! discontinued this practice of shipping thousands of pieces of plastic around the world for cost, environmental and technical reasons.
The cost and environmental reasons are self-evident, but technically the product always goes through several services packs and hot fixes through the annual upgrade cycle, and these media kits would not reflect those updates. If you're connected to the Internet during the initial Act! installation you may get these updates via slipstream, but this is not as assured as working with the most recent installation package available from Sage via download.
The second thing you should know is the software is available immediately to you via download at the following link:
The third thing you should know is you'll receive an email from us within 48 hours with your full account and licensing information (this is illustrated in the video below). This email will include your customer number, which will be needed to take advantage of the next step.
To get started, call 800-927-3989
Act! "Getting Started" Service Coverage Guide
- Act! General Support: 866-578 7876 or 877-902-0597
* Always remember to have your Customer Number before you call.
Getting Started Resource CenterGet up and running quickly and easily with self-service resources that are available whenever you are. Visit the Getting Started Resouce Center at www.act.com/ResourceCenter to view videos that help you get installed, download printer-friendly guides, watch guided feature tours, and access the Act! Knowledgebase.
Act! Online CommunityLearn more about ACT! when you join the Act! Online Community at http://community.act.com/ to receive tips, participate in product discussions, and share best practices.
For assistance with installation, technical product support, product usage, and configuration.
ORANGE CARE or VIP Support through Keystroke.ca
Monday - Friday 8:30am - 6:00pm EST
800-857-0558 or (866) ACT-BOLD
Monday - Friday 8:00am - 8:00pm EST