Workflow solution for Act!
The Knowtifier
New Release Alert!
The Knowtifier enhances customer engagement by sending out alerts for significant events such as birthdays, anniversaries, and renewal or expiration dates through Act!. It’s designed to initiate email notifications based on date fields in contacts, opportunities, and even custom tables within Act!.
Beyond a one-time alert, the Knowtifier allows for the setup of sequential notifications from the same date field, providing a series of reminders leading up to the important date. For instance, it’s possible to arrange for a series of reminders at 1-month, 3-weeks, 2-weeks, and 1-week intervals before a renewal date, boosting the likelihood of customer action.
The Knowtifier can also log these notifications in the contact’s History, include the user in these communications, and generate tasks in Act! for the user to engage with the notified individuals. And the best part is, once the date is updated with a successful, the "knowtifications" stop until the next year.
Additionally, the Knowtifier can be configured to send meeting alerts to all participants, deliver automated reports, remind admins when users haven't synced their databases, and even initiate workflow sequences that trigger off field changes in Act! (eg., create an activity when the ID status changes from prospects to customer).
At $299.95 per year, how many times does this product have to work before it pays for itself? Once? Twice?
Fast Facts about the Knowtifier
Act! better with these features
You only need one
- You only need The Knowtifier installed on one computer for one database for your entire Act! network.
Works with the fields you need
- The Knowtifier can trigger off Contact and Opportunity fields, as well as Custom Table Fields.
Always running
- The Knowtifier runs as a service, so even if your computer is restarted after a power outage or Windows update, The Knowtifier will continue to work at the Windows login screen.
Countdown Knowtifications
- Can be configured to provide multiple notifications that countdown towards a date field
Automated Report Delivery
- Can be configured to automate the delivery of reports from Reporting4Act!
Powerful Design Editor
- Create your own beautiful HTML emails without subscribing to a service provider for delivery. Our built-in HTML Editor is as easy to use as MS Word, and can be used to copy in source HTML code, or create from scratch. Easily embed graphics or company logos into HTML emails that allows you to merge customer data from the contact or custom tables.
Activity Knowtifications
- Configure the Knowtifier to alert you and other participants of upcoming activities you have scheduled. You can have Knowitifer email you and the others involved minutes, hours, or days in advance of a particular type of activity.
Unlimited Knowtifications
- Configure as many notifications in The Knowtifier as your business requires. Keystroke uses it internally to track renewals for software subscriptions like Act!, HHC, and other add-ons, as well as to remind customers of renewals for domains, hosting, annual support contracts, you name it. The Knowtifier can work with any product or service that has a renewal date.
Fire off field changes
- Can be triggered to fire off field changes (ie., send a notice or create an automated activity after ID/Status is changed from "Prospect" to "Customer")
Birthday and Anniversary Knowtifications
- Can be configured to ensure you never miss another customer birthday or anniversary again.
Important Admin Tool
- Can notify Administrators when remote users have not synced their databases frequently enough, thus ensuring more accurate and up to date records.
Knowtifier & Knowtifier Lite Comparison Chart
In 2021 we developed a second lower tier of Knowtifier called "Knowtifier Lite", prompting many people to as what the differences were between the two versions. Please see the following comparison chart.
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Application Task
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Knowtifier Lite
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Knowtifier
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Annual subscription cost
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$149.95
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$299.95
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Licensed per year, per database
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Works with contact & opportunity fields
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Works with custom table fields
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Runs as a service
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Both our Knowtifier products run as a service, so even if your computer is restarted after a power outage or Windows update, The Knowtifier will continue to work at the Windows login screen.
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Delivers countdown knowtifications
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Can be configured to provide multiple notifications that countdown towards a date field
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Powerful Design Editor to create & edit templates
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Create your own beautiful HTML emails without subscribing to a service provider for delivery. Our built-in HTML Editor is as easy to use as MS Word, and can be used to copy in source HTML code, or create from scratch. Easily embed graphics or company logos into HTML emails that allows you to merge customer data from the contact or custom tables.
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Automated report delivery with Reporting4act
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Birthday, Anniversary, & Annual Event notices
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Can be configured to ensure you never miss another customer birthday or anniversary again.
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Administrator Knowtifications
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Can notify Administrators when remote users have not synced their databases frequently enough, thus ensuring more accurate and up to date records.
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Fire off field changes
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Can be triggered to fire off field changes (ie., send a notice or create an automated activity after ID/Status is changed from "Prospect" to "Customer")
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Activity Knowtifications
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Configure the Knowtifier to alert you and other participants of upcoming activities you have scheduled. You can have Knowitifer email you and the others involved minutes, hours, or days in advance of a particular type of activity.
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How many Knowtifier licenses generally needed per account
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1
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1
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You only need The Knowtifier installed on one computer for one database for your entire Act! network.
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Our business relies on The Knowtifier, and so can yours
The best quality of the Knowtifier is that it simply works. At Keystroke, we have TENS OF THOUSANDS of renewal notifications going out per year for everything from Act! subscriptions to support contracts, and our business could not run without it. Our mantra is, if the data is in Act! is accurate, nothing gets missed by the Knowtifier.
Screen Shots of The Knowtifier (click on thumbnails below)
The Knowtifier is an annual subscription
- All Pricing listed is in USD
- Compatible with Act! v16 or higher (sold separately)
- Supports trigger off of custom tables (sold separately)
- Some functions may require Office 2010 or higher (32-bit edition)
Most user groups working off the same database (include remote subscriber databases) find they only need one subscription of the Knowtifier to manage all their automation needs.
Subscription Pricing
- $149.95
Knowtifier Lite (Free with Act! subscription when renewed with Keystroke in 2021) - $299.95
- per year, per database (unbundled purchase)
