Written by Ken Quigley

November 18 2024

On Friday, November 15th, the Canadian Union of Postal Workers (CUPW) began a national strike, which forced Canada Post to shut down its operations, affecting millions of Canadians and businesses nationwide. Customers will experience delays due to the strike activity. Mail and parcels will not be processed or delivered during the national strike...

Written by Ken Quigley

November 14 2024

Don’t miss the Act! Black Friday Sale, featuring fantastic discounts on all select Act! CRM products and add-ons for eligible former customers. Add-ons include Act! Marketing Automation & Custom Tables for a whopping 50% off! This exciting event runs from November 20th to December 6th and also includes a free $25 Amazon gift...

Written by Ken Quigley

November 08 2024

Please note, Act! will be upgrading the Act! Premium Cloud servers to SQL Server 2019 on Thursday, November 14th at 11:00pm ET. The estimated downtime is approximately three hours. Act! Premium Cloud subscribers:  For customers with the ability to sync, and are using SQL Server 2017 or earlier locally: Act! Premium Cloud subscribers...

Written by Ken Quigley

October 17 2024

Desktop v26 hotfix 2 (released Oct 8): We are pleased to share the latest fixes for Desktop v26 hotfix 2 (released Oct 8) which include:-  Issues Fixed: Unmarked date boxes appear on either side of the current month in the month view Unable to print labels on label paper in landscape mode Borders are not present around the activities in...

Written by Ken Quigley

October 04 2024

No matter where you are in Canada, Thanksgiving is a time to gather with family and friends, sharing a hearty meal and creating cherished memories. These moments strengthen family ties and deepen bonds with loved ones. However, in recent years, food insecurity has become a growing issue for many Canadian families, making it difficult for them to...

Written by Ken Quigley

October 04 2024

Act! Premium Cloud Updates in September and October:  Since Labour Day, Act! has rolled out APC 23 & 24 release to Act! Premium Cloud. Key highlights & enhancements of this release include: Major Enhancement: Modified all Phone fields to be compatible with any VOIP or Dialer program you wish to use.  Click on the...

Written by Ken Quigley

September 30 2024

Welcome to the 9th annual Actoberfest, our much-anticipated software sale-abration event! This year, we’re thrilled to offer incredible savings on all Linktivity Team products. Whether you’re a long-time Act! user or new to our the program,  there’s never been a better time to upgrade your productivity with the Linktivity Suite. For the...

Written by Ken Quigley

September 25 2024

We are thrilled to announce that this October, all Linktivity products will undergo a vibrant rebranding! As part of our commitment to innovation and customer satisfaction, we are introducing a fresh new look to help distinguish our products more clearly in the new grid view. What’s New? Enhanced Color Palette: We are adding various new...

Written by Ken Quigley

September 24 2024

This year has been one of the toughest for growing our revenue since we started our Act! journey in 2007. A decade ago, our slower growth brought stress and existential dread about our business. However, now that we’ve been profitable for a while, we have the strength and time to explore new ways to create something our customers (and the Act...

Written by Ken Quigley

September 23 2024

While many business websites offer some form of chat module, the majority of these services operate as standalone products. This means they don’t integrate with any backend system, let alone the business’s CRM. Whether they're passive or AI-driven, these chat services often miss a crucial opportunity to connect with customers and prospects. This...