Written by Ken Quigley

August 21 2020

After completing a successful beta in conjunction with many Act! Certified Consultants, Swiftpage is pleased to announce the release of Act! v22.1 Update 4 on Friday, August 21 to all environments. Desktop download link Cloud: Act! servers will be undergoing scheduled maintenance at 2:00A. EDT, Saturday, August 22nd to upgrade users to Act...

Written by Ken Quigley

August 06 2020

We are pleased to announce the winning names of our "Name our Mascot" contest, and they are "Klem" and "Mandy" - male & female respectively. While we received over one hundred submissions, this play on Clementine and Mandarine was too good to resist, and we can humbly say we couldn't have come up with better names on our own - so the contest...

Written by Ken Quigley

August 03 2020

As we head into the last month of the summer, we''ve decided to launch a new tradition called the "Keystroke Featured Product of the Month". There is nothing new about this concept, except that we'll be centering all our marketing, promotions and free training webinars around each month's featured product, while offering a 25% off that product.

Written by Ken Quigley

July 10 2020

If you’ve visited our website recently, www.keystroke.ca, you’ve no doubt noticed some new orange characters sprinkled across most of the home page sliders. These new characters were introduced to illustrate the features of the programs and services we offer, as we transition from promoting their branding to showing actual screenshots of their...

Written by Ken Quigley

June 02 2020

ATTENTION: (June 15th, 2020) Swiftpage has advised that a hotfix will be released on Friday, June 19th which will address some identified issues with the new refactored Outlook integration. Keystroke is advising v22 users to wait for this hotfix before updating. Users looking to upgrade from previous Act! versions, namely v21 or older, can...

Written by Ken Quigley

May 31 2020

On July 1st of this year, licenses of Act! Pro will no longer be sold by Swiftpage. All existing supported versions will continue to work, but no new ones will be available for purchase. This may come as a surprise to some, but It’s been a long journey to get to this point. Back in 2005, in the first year of Sage’s ownership of the Act! product...

Written by Ken Quigley

May 11 2020

The Keystroke VIP Club is an annual membership that was inspired by new Act! customers needing some initial "kick start" help with their deployment or upgrade, but hesitant to engage a consultant for fear of the cost. It was the first support plan ever introduced at Keystroke, and thousands have been sold since we launched the program in...

Written by Ken Quigley

May 01 2020

Starting in May, Keystroke will begin hosting monthly virtual Town Halls every third Thursday featuring two of the most prominent Act! experts in North America, namely Michael Kadlub (Keystroke support manager) and Billy Clark (Senior support rep & AMA specialist). The hosts will, of course, observe appropriate physical distancing during the...

Written by Ken Quigley

April 15 2020

As we hit the halfway mark of April, we can start to look ahead to the plans for the Act! spring launch, which for this year will simply be known as "Update 5". Swiftpage has made it clear they want to focus less on the sizzle and more on the steak in the current pandemic context, and accordingly they're focused mostly on quality enhancements that...

Written by Ken Quigley

April 06 2020

When you're in the software business you come to learn the difference between a customer and a client. A customer will purchase products from you as it suits their interests, and there is seldom any "value add" service involved in the transaction. In fact, most vendors are aware that "customers" will shop elsewhere if there is any perceived...