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Starting at


per month/per user
(billed annually)

Have questions about Act! v22?


What's new in
Act! CRM v22

New plans & features to help drive business growth
Act! v22 introduced many changes and improvements for Act! users on the desktop and cloud platforms. The program became faster, with exciting new CRM & AMA features added, along with a host of new commericial options to deliver better value and choices to our customers. Have you driven Act! lately?


  • New formatting options for Web Layout Editor
  • Performance & Quality Improvements
  • Act! Pro v22 is being released with the fall launch of Growth Suite, but will only be sold through June 30th, 2020, after which it will be permanently discontinued
  • Act! Premium will cease to be available for purchase separately any more
  • Quantity discounts will be re-introduced with new pricing (off-plan discounts available for past Act! Premium customers, and special migration rates for Act! Pro customers


  • New User Interface
  • Turnkey Campaigns: users will have six pre-built campaigns including:
    • Sales Prospecting Campaign
    • Sales Promotion Campaign
    • Simple 1 Step Email Campaign
    • Welcome Campaign
    • Newsletter Campaign
    • Promote a Webinar Campaign
    • Promote an Event Campaign
    • Each campaign has relevant templates setup 
    • Enhanced scoring and generation of hot leads on console via AMA score
  • Partner Template Sharing
    • Hire a partner to build a template for you from our database, and then share it for customer's use
  • Contact Card Marketing Automation View
    • Send a single trackable email
    • Real-time open and click alerts
    • View campaigns for a contact and add to a campaign
    • View scoring profiles and how they were scored
  • Default Scoring Field & Group
    • New AMA score field
    • New Group tied to score field
  • Campaign Notifications
    • Receive notifications when a campaign is sent
    • Optional attachment to see campaign members
  • Logging
    • View campaign logs in real-time
    • View API issues in real-time
    • JWT debugging
    • API Version check
  • Other new additions to Marketing Automation
    • New list views for campaigns
    • Send campaigns to groups created from Custom Tables data


  • Create groups based on custom table values
  • Create advanced queries
  • Set layouts by user
  • Enhanced parent / child setup
  • Control tab order
  • Mail Merge current date / time


  • Support for new Google Authorization scopes
  • Support for new Google API updates
  • Changes applied to back-end services & Google integration layer
  • The following features are still supported:
    • Request OAuth token from Google
    • Contact sync
    • Calendar sync
    • Record to history
    • Schedule automation integration sync
New Growth Suite Features introduced with Fall 2019 Launch Event.

New Modern Look

New Welcome Screen

New AMA Features

New Insight Reporting

Act! Growth Suite (Fall Launch 2019) - FAQ's

Does this pricing take effect for existing customers?
Existing customers will have the opportunity to migrate/upgrade based on the segment specific campaigns availableto them

Who we are?

Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.

Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.

Contact Keystroke

Get in Touch

Toronto   500 Gordon Baker Rd. Toronto, ON, M2H 3B4
Toll Free : 800.857.0558
Office : 416.499.3090
Fax : 416.499.1090

Kitchener   250 Woolwich St. S. Breslau, ON N0B 1M0
Toll Free : 800.939.4737 Ext. 1
Office : 519.579.1408


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Monday to Friday: 9AM to 6PM EST
Saturday & Sunday: Closed

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