Written by Ken Quigley

March 30 2024

The adage ‘the grass is always greener on the other side’ often doesn’t match reality. Many customers who left Act! seeking better value elsewhere ended up regretting their decision. Switching CRMs is not only costly but doubly so if it turns out to be a mistake, as many of our customers have found. They’ve faced pressures from new staff or been...

Written by Ken Quigley

March 29 2024

In 1988, co-founders Mike Muhney and Pat Sullivan toiled away in a 10x10 office for ten months, painstakingly giving birth to what would become the world’s first CRM. Initially named “Activity Control Technology”, then “Automated Contact Tracking”, it eventually settled on the succinct...

Written by Ken Quigley

March 28 2024

When Act! Premium Cloud (APC) was first introduced as a SaaS product three years ago, and the pricing was super simple - $30/month billed annually. The storage policy, on the other hand, was not so simple. With APC, you'd get 6GB of base storage, and overages were calculated at $60/year for each additional 4 GB. As you might guess, with increments...

Written by Ken Quigley

March 24 2024

Cloud-based CRM systems are invaluable for sales and marketing teams, offering a flexible and affordable solution for businesses of all sizes. This guide will delve into the essence of cloud CRM, its advantages for your business, and how to pinpoint the ideal CRM for your unique requirements. What is a Cloud CRM Cloud CRM refers to customer...

Written by Ken Quigley

March 22 2024

This model features the Act! product securely hosted on an AWS data center. It is provisioned or configured by the Act! team. All product, database, and operating system updates are performed by Act! at no additional cost to the end users. Database copies or downloads are available to the end user upon request. General Security of...

Written by Ken Quigley

November 29 2023

Act! Premium v25.2 introduces two new enhancements to improve efficiency and the user experience. Act! Premium Desktop and Act! Premium for Web (APfW) users can now experience effortless productivity and streamlined workflows with Act! for Outlook. Featuring a modern interface that seamlessly integrates with Act!, Act! for Outlook automatically...

Written by Ken Quigley

October 05 2023

As the world's #1 Act! Reseller, it might be easy to assume everyone is sold on CRM software, but that just isn't the case. Many small businesses use spreadsheets, accounting programs, Outlook, and even paper daytimers to organize their customer data. It is for this reason that we're reviewing below the wide range of benefits for businesses a...

Written by Ken Quigley

October 05 2023

Link2shrink is a popular URL shortener service for Act! users that was added to the Linktivity Suite of products in early 2023. There are several benefits to using Link2shrink, not the least of which are as follows: URL Shortening: Link2shrink allows you to shorten and customize your links, making them more manageable and visually...

Written by Ken Quigley

September 14 2023

Next week, current Act! Premium Cloud subscribers will have the option to trial Act! Custom Tables, free for 14 days. Subscribers will soon see a “Start Trial” option in the Custom Tables top nav bar menu. Once activated, they will see the option to load demo data to get an instant feel for Custom Tables functionality. Also note, we’ve recently...

Written by Ken Quigley

September 14 2023

Our Act! System Requirements have been updated; please note the following: In the Server System Requirements section, we have updated 1280 x 768 or higher resolution monitor to 1024 x 768 or higher resolution monitor In the Database Server section we have added a line below Act! uses SQL Server® 2019 Express or your existing installation of...