Written by Ken Quigley

August 31 2022

Act! Premium Cloud Plus is an exclusive bundling offered by Keystroke that includes Act! Premium Cloud and our popular Linktivity bundle. The new Act! Premium Cloud, which launched in mid-June of this year, is a repackaging of the popular Act! CRM Classic, and features blazing fast 64-bit SaaS performance, with no feature-gating whatsoever...

Written by Ken Quigley

August 15 2022

Aspentech CRM is a Diamond level Act! partner, and one of the top Act! resellers in North America. Their president, Marshall Knapp, is an excellent business owner, and one I've got to know over the years as we've served several terms together on BPAC - the Act! Executive Committee. So it was no small honour when Marshall approached me in June to...

Written by Ken Quigley

August 10 2022

The following is a list of known defects that were fixed with Update 6 to Act! v24 that was released on July 26th. Please click HERE for a more detailed list of fixes included in previous updates, or click HERE to find the download for Update 6. All other updates are available for download at www.Act.com/resources/downloads .  

Written by Ken Quigley

August 09 2022

Last year when Act! discontinued their Community page, we knew that Act! users world wide would need another place to come together and ask questions about the product they love. Act! has, after all, been around for 35 years, and has built a loyal following for almost two generations.  It is for this reason that we approached the owner of...

Written by Ken Quigley

June 27 2022

In March of 1994 when Keystroke was founded, there was little thought we'd outgrow our Keystroke.ca domain. We were a local IT company with few customers outside the Greater Toronto Area. Fast forward 28-years, and Keystroke has changed substantially. We have employees in Canada, the United States, and India, with customers all over the...

Written by Ken Quigley

June 22 2022

The following is a list of known defects that were fixed with Update 5 to Act! v24. Please click HERE for a more detailed list of fixes included in previous updates, or click HERE to find the download for Update 5. All other updates are available for download at www.Act.com/resources/downloads .   Issue Number 

Written by Ken Quigley

June 13 2022

Over the years Act! has experimented with different product bundlings, some with full featured Act! Marketing Automation (Growth Suite), Enhanced Support, and even (groan) feature-gated versions of Premium (Act! CRM Classic). The problem with each of these offerings is they lost sight of what is really great about Act!, and that is the Act...

Written by Ken Quigley

May 17 2022

Since April 19th, the date Act! made their security announcement, we've sent out countless email alerts and made thousands of phone calls to our customers. The reaction to these notices has been mixed, ranging from dismissive to overly alarmed. Here is a list of the five most common unexpected reactions we've encountered thus far: I only drive...

Written by Ken Quigley

April 28 2022

Last year we sold almost 600 licenses of Act! Pro v22, so we thought we'd let those customers know that an important security patch from Act! became available today for that version. This security patch relates to a vulnerability with Act! Pro, Act! Premium and Act! Growth Suite software that may make it possible for a threat actor to gain...

Written by Ken Quigley

April 26 2022

The recent Act! security announcement has left many people scrambling to patch or upgrade their Act! installations to supported versions, and for many this has meant being forced to upgrade their TopSuite addons long before they intended. We want to support our addon customers during this time, as well as those of our resellers, so we’re making...