Written by Ken Quigley

October 25 2021

We’re frequently asked by customers if it's necessary to create a login before purchasing products on our website, and the short answer is no. Guest checkouts have been supported on our site for years. Having said that, we don't recommend them, and here's why. Confidentiality: Per our Privacy Policy no customer contact information...

Written by Ken Quigley

September 17 2021

The long-awaited Act! v24 is available today. Act! v24 delivers turbocharged performance via a 64-bit native architecture, while Office integration enhancements bring optimized usability. New marketing automation capabilities also enable greater collaboration and drive dynamic marketing outreach with intelligent follow-up. Upgrade with confidence...

Written by Ken Quigley

August 23 2021

We are pleased to announce that Act! v23 Update 5 was released today, Monday, August 23rd.  This update resolves the issue created by a Microsoft Windows update which caused mail merge emails sent from Act! v23 Desktop to get stuck in Outlook’s Drafts folder.  Applying Update 5 enables Outlook to send emails as expected. The Keystroke...

Written by Ken Quigley

August 03 2021

As the inventor of CRM technology, Act! has been around longer than any other CRM product – 34+ years in fact. This tenure has created a lot of loyal followers & “Act! Fanatics” along the way, and we’ve always tried to reward that commitment with preferred pricing and loyalty discounts. One of the most popular promotions the last couple of...

Written by Ken Quigley

August 02 2021

In May of 2020 Keystroke added some much-needed flexibility to our VIP support plans to help our customers in the early days of the pandemic. We realized that the shift to remote work was fast, and customers suddenly needed more support than normal to shift to this new work paradigm.  For those unfamiliar with our VIP Plans, they are popular...

Written by Ken Quigley

June 11 2021

We're very excited to announce that the Keystroke Account Manager (KAM) has just been enhanced to provide our customers complete accounting visibility. The process couldn't be simpler. Go to https://kam.kqc.ca or use our Android or IOS app, and click “Manage accounts” in the Keystroke Account Manager to see all their invoices, sales receipts...

Written by Ken Quigley

June 11 2021

Last week we released our first update to Qsales for Act!, namely v12.2, and customers have loved it. The new version includes faster transaction lists and product searches, a Global view of all transactions, an Overdue Alert on the toolbar, integrated Quoting, enhanced custom table functionality and mass linking features, and much...

Written by Ken Quigley

May 18 2021

Over the last few years, very few changes have been made to the MailMerge and MailManager products. Both were subscription products, and both provided effective tools for emarketing within Act!. Late last year, when Microsoft updates broke mail merging through Outlook, we released a third product called MailMerge Lite which was a stripped-down...

Written by Ken Quigley

May 03 2021

Accounting and CRM have always been a natural coupling. CRM products generally manage pipeline data for pre-sales and projected sales, while accounting manages actual sales data, or what can be described as "post sales". It is for this reason that Keystroke is so excited to announce the acquisition of two of the Act! industries leading QuickBooks...

Written by Ken Quigley

April 15 2021

Since we acquired the three Topline add-ons a few weeks back, there have been many concerned calls and emails from past Topline customers looking to get more licensing. As most who have been following these developments are aware, we've recompiled all three add-on products, Designer, Dash, and Alerts, and posted them on our site for sale. And...