Written by Mike Muhney

May 02 2021

First, some background… ACT! was conceived over a brainstorming breakfast on July 4, 1986. At that breakfast, not yet able, nor necessary, to have a name for it yet it was codenamed YES! – an acronym that stood for Yes Everybody Sells!. Thus, it began as an acronym/name that identified its raison d’être. Its immediate “oomph” was meant to be...

Written by Mike Muhney

February 11 2021

At the end of the day, no matter who you are or what you do, your life revolves around other people whether business or social (which themselves seem to be becoming more blended as time passes). In order to realize the full orbital network value of that fact a fundamental shift of perspective needs to occur. I especially appreciate it when someone...

Written by Mike Muhney

October 01 2020

For many years now there has been a near total –no, let me correct that – total focus on the customer. Customer Relationship Management (CRM) systems, contact managers, Rolodex’s (yep, they’re still around), notes on business cards and notepads, etc. are all designed to help facilitate a better focus on the customer and prospect. You know, the...

Written by Mike Muhney

August 31 2020

As is so often the case, there are no absolutes when it comes to engaging with people as it pertains to your business. It seems, after all, that in that area it is and always will be a double-edged sword that could significantly help you succeed but within it also has the seeds of damaging, if not destroying altogether, your best laid plans and...

Written by Mike Muhney

June 11 2020

As the Co-Inventor of ACT!, the product that literally created the software category known as Contact Managers, and is the product that has been acknowledged as the catalyst that started the entire CRM industry, you might expect me to be pro-CRM. I’m not. As is the case with so many things in life, we as people are often more likely to point the...

Written by Mike Muhney

April 23 2020

If you are like most people, you want a more successful life – be that in your career, your recognition from others, your social network, etc. And, for the most part, perhaps you are applying yourself such that you believe your journey of improvement is taking you towards your definition of success.  But let’s take a look at yourself from...

Written by Mike Muhney

April 09 2020

Underscoring everything we do, everything we purpose, everything we achieve is the viewpoint and attitude with which they all spring. Despite the fact that some things ought to be, well, simply innately understood more often than not they aren’t. Confusing and unexplainable as that may be, it invites a reorientation to common sense fundamentals...

Written by Mike Muhney

March 17 2020

How to Build Your Reputation:As much of the focus of this centers around perception vs. reality – most especially from the viewpoint of the observer rather than ourselves – it is imperative to understand the manner in which you present yourself in every respect: appearance, demeanor, tone, body language, friendliness, comfort, etc. These various...

Written by Mike Muhney

February 27 2020

A Matter of PerspectiveThe mind is an amazing vista. On the one end it can be an impossible battlefield fraught with doubt, fear, uncertainty, etc. On the other end it can hold unlimited potential of opportunity and success. The headline of this article itself shows that by making some fundamental and essential repositioning of our thoughts what...

Written by Mike Muhney

February 12 2020

You’ve got to love technology for what it has facilitated for each of us who would otherwise never have had access to various things beyond our wildest imagination. Put simply, today’s mobile user can employ the power of their smartphones and tablets toward developing not only more, but more effective relationships. Meaningful business comes from...