Written by Ken Quigley

April 13 2024

Businesses adopt Customer Relationship Management (CRM) systems for several strategic reasons, contributing to their overall productivity and success. Some purchase them because they feel they "should", while others are clearer in their objectives. Below are the five primary motivations for integrating a CRM into business...

Written by Ken Quigley

April 11 2024

For the most part, our customers purchase either Orange Care or VIP support plans. One provides great ongoing support options, the other is perfect for customization and project work.  Most are unaware that we have many other support options available, including ones for password resetting, scoping, database conversions, database repair...

Written by Ken Quigley

January 08 2024

Phishing emails and social media scams are becoming more sophisticated, so you need to be alert. Today, we’re sharing some top tips to help you spot and avoid these scams. Here are some quick tips to remember: Don’t trust unexpected requests for personal information or favors. If someone you know contacts you on social media asking for help, or...

Written by Ken Quigley

December 27 2023

I have a resolution to share with you as we approach the New Year. Every time a customer tells us they only use a small percentage of the Act! program, my team and I will take that as a personal challenge. We believe that these statements are rooted in defeatism and low expectations, and we must confound both. At Keystroke.net, our mission...

Written by Ken Quigley

December 12 2023

Season's Greetings, As the holiday season approaches, we want to take a moment to express our heartfelt gratitude to all our valued clients and partners. Your trust and support have been the cornerstones of our success, and we are deeply thankful for the opportunity to work with you. May this festive season bring you joy, peace, and prosperity...

Written by Ken Quigley

December 09 2023

As we bid farewell to 2023, most feel a cautious hope. We had made it through the pandemic, but everything was more expensive, and the topics of interest rates, food prices, rent, and car costs were common in our conversations. Most banks warned of gloomy times ahead, with a recession looming on the horizon, but that never really...

Written by Ken Quigley

November 14 2023

Customer surveys are a powerful way to collect feedback from your clients and improve your financial advisory services. Here are some reasons why you should use customer surveys in your practice: Compliance:  Customer surveys can help with your compliance obligations. Financial Advisors typically have regulatory requirements to stay in...

Written by Ken Quigley

November 13 2023

I've often joked that there are few original ideas left in the world. It's not that we're incapable of producing them, it's just that too many great ideas already exist that haven't been implemented. Some argue that originality is impossible anyway since everything we do is influenced by our surroundings, experiences, and previous business...

Written by Ken Quigley

November 08 2023

Act! users have some unique choices compared to other CRMs, the main one being deployment options - online, on-premise, or both. Each has its own advantages and disadvantages, and here is a brief comparison of the main features of each option: Cost: On-premise usually requires a high initial investment for purchasing the software, hardware, and...

Written by Ken Quigley

October 25 2023

There are many reasons why people should purchase technical support for their Act! software. Here are some of the main benefits of having a reliable and professional technical support team like Keystroke for your Act! CRM investment CRM: Reduce business interruption: Technical support can help you resolve issues faster and more efficiently...