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Our Mission Statement

"To inspire & support our client's ongoing success through quality business solutions."

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Have questions about our support plans?


Annual Support Plans

Plans to cover all your support needs

The Keystroke Annual Support plans were inspired by new Act! customers needing some initial "kick start" help with their deployment or upgrade, but hesitant to engage a consultant for fear of the cost. We saw this problem as both avoidable and easy to fix, so we created two completely different style support plans designed for different customer needs.

VIP Club

2-8 hours of advanced Act! support covering installation, general troubleshooting,
consulting, database customizations, importing/exporting, and smaller projects, as well as the support of select 3rd party add-ons.

Support Plan Options

Generally VIP Club is for small projects, and Orange Care is for ongoing break/fix and setup support.


Orange Care

One year of Level 1 & 2 support (up to 30-minutes per day, per user)including our success commitment for upgrades & setup, 3rd party add-ons, as well as unlimited email assistance.

Customer Satisfaction Report


  • Was the problem you reported fixed to your satisfaction?
  • Please rate the over quality of support you received (1-5)?
  • Please rate your tech's knowledge & professionalism (1-5)?


  • 92% (yes), 4% (no), 4% (partly)
  • 72% (5), 16% (4), 8% (3), 4% (2)
  • 96% (5), 4% (3)

Ask about our Keystroke Koncierge Program


Who we are?

Specializing in CRM software for small to medium sized businesses, through expert counsel, deployment, hosting, support, and development services.

Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.

Contact Keystroke

Get in Touch

Toronto   500 Gordon Baker Rd. Toronto, ON, M2H 3B4
Toll Free : 800.857.0558
Office : 416.499.3090
Fax : 416.499.1090

Kitchener   250 Woolwich St. S. Breslau, ON N0B 1M0
Toll Free : 800.939.4737 Ext. 1
Office : 519.579.1408


Pay your bill online


Monday to Friday: 9AM to 6PM EST
Saturday & Sunday: Closed

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