Our Mission Statement
"To inspire & support our client's ongoing success through quality business solutions."
Have questions about our support plans?
Annual Support Plans
The Keystroke Annual Support plans were inspired by new Act! customers needing some initial "kick start" help with their deployment or upgrade, but hesitant to engage a consultant for fear of the cost. We saw this problem as both avoidable and easy to fix, so we created two completely different style support plans designed for different customer needs.
2-8 Hours of Level 2 phone or email help with troubleshooting, consulting, database customizations, smaller projects, and setup or service of select 3rd party add-ons.
Support Plan Options
Generally VIP Club is for small projects, and Orange Care is for ongoing break/fix and setup support.
One year of Level 1 & 2 support (up to 30-minutes per day, per user)including our success commitment for upgrades & setup, 3rd party add-ons, as well as unlimited email assistance.