Written by Ken Quigley

September 23 2020

Over the last couple of years, a lot has changed in the Act! world. With the introduction of Act! Marketing Automation, the sunsetting of Swiftpage eMarketing & Act! eMarketing, Support Policy changes, and the soon to be released SaaS solution, there has been a lot to keep track of. And as exciting as many of these changes are, much gets...

Written by Ken Quigley

September 02 2020

In 2014, we introduced our popular VIP support plans, and since then, we've added several new tiers called VIP +, VIP Diamond, and finally VIP Diamond Plus. The difference between the support levels was either the quantity or the quality of service. When we introduced Orange Care in mid-2016, we chose to offer a single level of service, so...

Written by Ken Quigley

September 01 2020

As we finish up the summer and heads towards Labour Day, we continue the tradition started in August with a new "Keystroke Featured Product of the Month". There is nothing new about this concept, except that we'll be centering all our marketing, promotions and free training webinars around each month's featured product, while offering a 25% off...

Written by Ken Quigley

August 28 2020

Swiftpage has announced a major change in their technical support policy, and customers should take note as these changes will impact those who do not have a paid support plan in place. Here is the policy statement below: As part of our commitment to deliver a consistent, streamlined support experience to all of our customers, we are introducing...

Written by Ken Quigley

August 21 2020

After completing a successful beta in conjunction with many Act! Certified Consultants, Swiftpage is pleased to announce the release of Act! v22.1 Update 4 on Friday, August 21 to all environments. Desktop download link Cloud: Act! servers will be undergoing scheduled maintenance at 2:00A. EDT, Saturday, August 22nd to upgrade users to Act...

Written by Ken Quigley

August 06 2020

We are pleased to announce the winning names of our "Name our Mascot" contest, and they are "Klem" and "Mandy" - male & female respectively. While we received over one hundred submissions, this play on Clementine and Mandarine was too good to resist, and we can humbly say we couldn't have come up with better names on our own - so the contest...

Written by Ken Quigley

August 03 2020

As we head into the last month of the summer, we''ve decided to launch a new tradition called the "Keystroke Featured Product of the Month". There is nothing new about this concept, except that we'll be centering all our marketing, promotions and free training webinars around each month's featured product, while offering a 25% off that product.

Written by Ken Quigley

July 10 2020

If you’ve visited our website recently, www.keystroke.ca, you’ve no doubt noticed some new orange characters sprinkled across most of the home page sliders. These new characters were introduced to illustrate the features of the programs and services we offer, as we transition from promoting their branding to showing actual screenshots of their...

Written by Ken Quigley

June 02 2020

ATTENTION: (June 15th, 2020) Swiftpage has advised that a hotfix will be released on Friday, June 19th which will address some identified issues with the new refactored Outlook integration. Keystroke is advising v22 users to wait for this hotfix before updating. Users looking to upgrade from previous Act! versions, namely v21 or older, can...

Written by Ken Quigley

May 31 2020

On July 1st of this year, licenses of Act! Pro will no longer be sold by Swiftpage. All existing supported versions will continue to work, but no new ones will be available for purchase. This may come as a surprise to some, but It’s been a long journey to get to this point. Back in 2005, in the first year of Sage’s ownership of the Act! product...