Written by Ken Quigley

October 01 2019

Important Subscription Notice from Swiftpage For Loyalty Customers without Support (Paying less than $20/user/month) Effective January 1st, 2020, Swiftpage will be phasing out all grandfathered “Loyalty” and “Early Adopter” subscription plans dating back to May 2015. If you’re reading this notice, your 2020 renewal will be affected by this...

Written by Ken Quigley

September 26 2019

It may surprise some people to learn that thirteen out of our thirty-five employees (almost 40%) are directly involved in the technical support department of Keystroke. It is far and away the single biggest and most expensive department within our organization, and one that not only reflects our commitment to customer satisfaction, but quietly...

Written by Ken Quigley

September 11 2019

In September, Keystroke celebrated the 5th Anniversary of the Keystroke Partner Program (KPP) by relaunching our new channel website, www.Keystroke.team. The new Keystroke.teamThis website's focus is to better promote the program and our partners. We invite everyone to checkout the roster of thirty-two current partners HERE, where we introduced a...

Written by Ken Quigley

September 06 2019

Last month we announced details of the “Keystroke Success Commitment”, with a 5-point plan to deliver on that commitment. Those points included the following: Keystroke Customer Portal: an online resource to view and manage all your licenses, subscriptions, and support contracts. Keystroke Koncierge Program: a welcome program that includes...

Written by Ken Quigley

July 30 2019

In March Keystroke celebrated our 25 Anniversary, and in this year of celebration we’ve engaged in some reflection, as well. The introduction of Act! Growth Suite by Swiftpage, and the increased role of consulting in this offering, has moved us to reassess our corporate mission statement, and more particularly how we interact with valued clients -

Written by Ken Quigley

July 19 2019

As the Canadian Master VAR, Keystroke is pleased to announce the launch of our new Customer/Reseller Portal, which is designed to deliver improved visibility & account management to customers & Canadian Channel Partners alike. We’ve just completed an internal review of the portal with our team, and received enough feedback to scope the...

Written by Ken Quigley

July 19 2019

The results are in for the first half of 2019, and Keystroke.ca continues to be the market leader in almost every category of Act! Sales #1 in Act! Growth Suites Sales #1 in Annual Recurring Revenue #1 in new Act! sales #3 in Act! subscription retention We're proud of the performance of our sales team, as they adapt to new products...

Written by Ken Quigley

July 19 2019

Act!'s integration with Google includes calendar, contact, and email integration.  It's been reported recently that many of our customers received email communications from Google stating that Act! will no longer be able to access data in their Google Account (including Gmail). These communications were sent to Act! users who have an existing...

Written by Ken Quigley

July 15 2019

We’re wanted to announce a small change that we’ll be making to our billing practice for all Act! subscription accounts. In previous years, Act! subscriptions were billed 30-days in advance of the renewal dates and presumptively renewed by us with Swiftpage on the customer’s behalf, unless the customer advised us otherwise. Due to a recent change...

Written by Ken Quigley

July 09 2019

Marketing Automation enhancements in Act! Growth Suite are now live! Act! Growth Suite subscribers can now access 170+ impactful email templates that fit their industry, business, and communication style. They can choose from a diverse library of promotional, transactional, webinar, and e-newsletter email templates for building campaigns...