Written by Ken Quigley

July 30 2019

In March Keystroke celebrated our 25 Anniversary, and in this year of celebration we’ve engaged in some reflection, as well. The introduction of Act! Growth Suite by Swiftpage, and the increased role of consulting in this offering, has moved us to reassess our corporate mission statement, and more particularly how we interact with valued clients -

Written by Ken Quigley

July 19 2019

As the Canadian Master VAR, Keystroke is pleased to announce the launch of our new Customer/Reseller Portal, which is designed to deliver improved visibility & account management to customers & Canadian Channel Partners alike. We’ve just completed an internal review of the portal with our team, and received enough feedback to scope the...

Written by Ken Quigley

July 19 2019

The results are in for the first half of 2019, and Keystroke.ca continues to be the market leader in almost every category of Act! Sales #1 in Act! Growth Suites Sales #1 in Annual Recurring Revenue #1 in new Act! sales #3 in Act! subscription retention We're proud of the performance of our sales team, as they adapt to new products...

Written by Ken Quigley

July 19 2019

Act!'s integration with Google includes calendar, contact, and email integration.  It's been reported recently that many of our customers received email communications from Google stating that Act! will no longer be able to access data in their Google Account (including Gmail). These communications were sent to Act! users who have an existing...

Written by Ken Quigley

July 15 2019

We’re wanted to announce a small change that we’ll be making to our billing practice for all Act! subscription accounts. In previous years, Act! subscriptions were billed 30-days in advance of the renewal dates and presumptively renewed by us with Swiftpage on the customer’s behalf, unless the customer advised us otherwise. Due to a recent change...

Written by Ken Quigley

July 11 2019

Reporting4Act! Version 7.3 Please note that as of version 7.0, Stonefield Query for Act! is now known as Reporting4Act! - Powered by Stonefield Query. There are several new features in this release. Here are just a few: New Associated With (Full List) fields were added to the Act! 2010+ opportunity tables. Cross-tab reports have a new engine...

Written by Ken Quigley

July 09 2019

Marketing Automation enhancements in Act! Growth Suite are now live! Act! Growth Suite subscribers can now access 170+ impactful email templates that fit their industry, business, and communication style. They can choose from a diverse library of promotional, transactional, webinar, and e-newsletter email templates for building campaigns...

Written by Ken Quigley

July 09 2019

Update 8 July 2019: The repackaged Update 3 has now been publicly released following an additional period of testing. This resolves the earlier issues reported where Act! add-on applications did not load correctly. This issue was partly caused by pending Windows updates on customer machines. As part of addressing the problem, the installer will...

Written by Ken Quigley

July 08 2019

Over the last few weeks I've observed quite a few Act! users and consultants post questions about whether a certain add-on existed for one function or another. I wanted to remind everyone that while Keystroke.ca remains an excellent resource for our add-ons, the Act! Marketplace was relaunched in the spring of 2018, and remains the largest online...

Written by Ken Quigley

July 03 2019

The Swiftpage Private Cloud is an ideal Administrative environment for team Admins to remote into and manage their database(s) in ways unsupported by browser access. Private Cloud is especially vital for teams using add-ons (ie., Quoting4act or Handheld Contact) that would otherwise be unsupported in a multi-tenanted environment like regular Act...