Written by Ken Quigley

September 12 2019

The Handheld Contact Desktop Application is the user interface that controls all of the integration and syncing of Act! to the Handheld Contact Servers.  This article is for letting customers know how to read and use this application properly.  See the image and match up the numbers to the explanation below. Click the image to enlarge

Written by Ken Quigley

September 11 2019

In September, Keystroke celebrated the 5th Anniversary of the Keystroke Partner Program (KPP) by relaunching our new channel website, www.Keystroke.team. The new Keystroke.team This website's focus is to better promote the program and our partners. We invite everyone to checkout the roster of thirty-two current partners HERE, where we introduced a...

Written by Ken Quigley

September 10 2019

This month's special is geared towards the hard working professionals in the industries of wealth management, mortgages, insurance, and real estate. As a special promotion for them, Keystroke is bundling all new Act! CRM subscriptions with free licensing of our Act4 vertical products, namely Act4wealth, Act4mortgages, Act4insurance, and...

Written by Ken Quigley

September 10 2019

Bquiet.ca is a Canadian company based in Markham, Ontario, that specializes in retrofitting homes with soundproof windows. Soundproof windows can reduce external noise penetration into a home by up to 70%, and Bquiet.ca is the Canadian industry leader in this field. As long time Act! users, Bquiet.ca staff rely on Act! and Handheld Contact (HHC)

Written by Ken Quigley

September 09 2019

Over the past quarter-century, we’ve seen many different types of businesses with many different approaches to success. Some we’ve enabled with efficiency tools, while others inspired us to deliver on their unique CRM requirements. In both cases, the success these customers enjoyed depended on their deployment of technology to grow their business...

Written by Ken Quigley

September 06 2019

Last month we announced details of the “Keystroke Success Commitment”, with a 5-point plan to deliver on that commitment. Those points included the following: Keystroke Customer Portal: an online resource to view and manage all your licenses, subscriptions, and support contracts. Keystroke Koncierge Program: a welcome program that includes...

Written by Ken Quigley

August 15 2019

All Act! Users at one time or another have launched Act! only to discover nothing will work because SQL isn’t running. In recent years Act! learned to notify users of the issue with a pop-up, but this still left users to figure out how to solve the issue. The most common method for fixing this was from the Windows Services Console, and required...

August 10 2019

Have you ever joined a gym with the best of intentions? You plunk down your membership fees and this time you are really going to do it. A year later, your renewal comes up and you realize that you didn’t benefit at all by making that financial commitment. I think we have all done something along those lines. The same pattern applies to a large...

Written by Ken Quigley

August 06 2019

Ever need to send an email to multiple contacts in the field? It's easy with HHC and the emails get attached to History. The steps to complete this task are simple, fast, and intuitive Go to your Contact List, Click the Action bolt in the top right corner, and select tag. Look up all the contacts you want, one-by-one or in batches, tagging...

Written by Ken Quigley

July 31 2019

Managing memberships, client subscriptions and contracts In years gone by when we were asked whether Act! was suitable for managing memberships or client subscriptions & contracts online, the answer was typically “not yet”. However, with advances in the Act! Web API and some of the recent innovations we’ve implemented internally to serve our...