Written by Ken Quigley

January 27 2019

We like Act! add-ons. Not only does Keystroke have the Actcessory Market on our website, we also own & operate the Act! Marketplace at www.actaddonshop.com. If that were not enough, we’ve developed almost one hundred add-ons to this point, some of which have gone onto become the most popular in the 30+ year history of Act!. Why do we like...

Written by Ken Quigley

January 15 2019

Handheld Contact is pleased to announce three separate releases today - separate builds for both Android and IOS, and an update to our Windows Console, all of which represent the biggest across the board upgrade to our subscription offerings in over a year. These changes are as follows: Handheld Contact Windows Console - version 4.2.5.0 Fixed...

Written by Ken Quigley

January 07 2019

With two new versions of Handheld Contact scheduled for release this week, thought it fitting to review all the changes we've introduced to the #1 mobile application for Act! over the last 18 months. In June 2017 we started a complete rebuild of Handheld Contact on a new platform.  This was done so we could add many new features which were...

Written by Ken Quigley

December 28 2018

As you have been made aware in recent communications, we have been informed that an embedded third-party software component of Act! that facilitates licensing services is being discontinued by the manufacturer at the end of 2018. After Monday, December 31, 2018, you are at risk of losing access to your Act! database should certain common...

Written by Ken Quigley

December 23 2018

With support demands increasing during the recent protexis licensing transition, Keystroke has decided to add a familiar face to our support team - namely Mike Lazarus. Mike is known as "the ACT Evangelist" in the Act! Community, and is one of the most famous Act! Consultants in the world - and one of the busiest too, with 14,000 posts on the...

Written by Ken Quigley

December 21 2018

*** EMAIL SENT TO OUR CUSTOMERS BY OUR PRESIDENT *** There are less than a couple of weeks before the end of 2018, and I wanted to reflect on what has been another year of change & growth for us at Keystroke.ca. While our team continued to grow, with over 33 staff spread across three countries, it has also stabilized as team leaders...

Written by Ken Quigley

December 20 2018

In a move that we've been pushing for since subscription was first introduced in May 2015, Swiftpage has announced a major change to it's subscription policy with reference to perpetual Act! licenses. For context, Act! is one of the last CRM products to offer perpetual licensing sales, and this has traditionally confused customers as to what their...

Written by Ken Quigley

December 18 2018

Membership should have some privileges. This was our thinking when we developed our "account" based pricing for some of our select addons. Frequently when we're speaking with customers about buying Act! Premium Plus, it's normally with a focus towards selling "solutions". For financial planners this involves Act4wealth, for mortgage brokers it's...

Written by Ken Quigley

December 16 2018

With a wave of legacy Act! users rushing to upgrade their software before the embedded 3rd party licensing service officially stops working on December 31st, many are asking whether they need to go to an Act! subscription product, or will Act! Pro suffice for their needs.   This is not a new conundrum, as we've published a few article son this...

Written by Ken Quigley

December 13 2018

Swiftpage, which is backed by SFW Capital Partners, has acquired Kuvana Inc, a provider of email marketing and marketing automation solutions for small and medium-sized businesses. No financial terms were disclosed. PRESS RELEASE DENVER, Dec. 12, 2018 /PRNewswire/ — Swiftpage, the provider of Act! CRM software, a leading cloud-enabled platform...