Written by Ken Quigley

June 10 2024

In the digital age, customer engagement is paramount for the success of any business. A website chat service is a dynamic tool that facilitates real-time communication with visitors, but when integrated with a robust CRM system like Act!, it transforms it becomes so much more. Here’s how integrating a website chat service with your Act! CRM...

Written by Ken Quigley

May 02 2024

*** NOW AVAILABLE *** Roughly six years ago, the debut version of Act4outlook was launched as a direct solution to Microsoft’s disruption of the native Outlook integration with Act!. This disruption wasn’t exclusive to Act!; it affected numerous products, causing Act! to malfunction whenever users updated their Office suite. Predictably...

Written by Ken Quigley

April 27 2024

March 29th, 2024 - LINK2QUOTES Multi-Currency Support For those quoting in multiple currencies, we've made some updates you will enjoy. Link2quotes will now calculate the foreign exchange amount in quoting products automatically for you, and support batch updating your quotes when the foreign exchange fluctuates. For instance, Keystroke...

Written by Ken Quigley

April 09 2024

Not every business has the same needs. When we built Link2forms, we included the ability to have multiple forms, follow-ups, and question types, and then we later added the ability to assign Form ownership and follow-up tasks to other users, and create Opportunities, as well. These are powerful lead capture tools, but it's fair to say that not...

Written by Ken Quigley

April 01 2024

If someone were to ask me about our secret weapons for running Keystroke efficiently, I would not hesitate to mention QuickTasks and QuickMeets. Sure the Linktivity products & Act! Premium play a bigger role in our day-to-day productivity, but our stealth tools would certainly be our two Quick products - QuickTasks and QuickMeets.

Written by Ken Quigley

March 30 2024

In the last week, Keystroke submitted custom table build 1.60 to Act! for QA testing in Act! Premium Cloud. This update is the biggest feature enhancement for this product in years, and virtually closes the feature gap between Web and Windows for custom tables. When approved, Act! Premium Cloud for Web will include the following feature...

Written by Ken Quigley

March 27 2024

For most businesses, the change we’re about to introduce to Link2quotes will not make a difference. We understand that the majority of people quoting their products and services do so in one currency, but those who work with customers in multiple countries will enjoy this new feature. We’re excited to announce that we will introduce...

Written by Ken Quigley

March 05 2024

As the Act! Canadian MVAR, our commitment to the French market in this country has always been strong. So it is with pride that we announce today that all Linktivity products are now available in French. This was not a small accomplishment given the number of programs and the volume of text involved in the Linktivity suite, but it was a goal we...

March 04 2024

Managing renewal notifications and customer reminders can be a daunting task for businesses. That’s why, eight years ago, we created the Knowtifier to tackle this challenge. The Knowtifier is adept at handling renewals for a wide array of commitments, including leases, insurance policies, mortgages, investments, loans, warranties, support...

Written by Ken Quigley

February 27 2024

FEB 27-29, 2024 - LINKTIVITY Consulting tools Linktivity made it easier for consultants to use. With our new internal changes, consultants can now create a workspace for their customers within their own Linktivity account, invite them to join, and set up the products they want to try. When the trial period ends, consultants can buy and apply...