Written by Ken Quigley

April 01 2023

In 1988, co-founders Mike Muhney and Pat Sullivan "sat in a 10x10 office for ten months and laboriously birthed what would be the world's first CRM. The original name for the software was Activity Control Technology, then Automated Contact Tracking, before finally just using the acronym Act!. It's funny to think that one...

Written by Ken Quigley

March 13 2023

Act! Marketing Automation has undergone many changes since it was first released in late 2018, so it's helpful to review the comparative benefits of each AMA tier, especially since the free basic tier was introduced in April of 2021. And while Keystroke has put together a reasonably exhaustive comparison chart on our website HERE (with detailed...

Written by Ken Quigley

January 26 2023

As the saying goes, the grass is always greener on the other side. The real point of this addage, though, is that this illusion is seldom real. For example, we have a lot of customers who have left Act! thinking they'd get better value, features, or ease-of-use elsewhere. Unfortunately, many have come back to worse off than when they left...

Written by Ken Quigley

January 25 2023

On Thursday, January 26th we will be updating the Act! Premium Cloud servers to v24.1. This release introduces several new UI and usability enhancements, including simplified pop-up behavior, an updated Activities flow, and easy-to-access help and training resources from a new area on the Welcome screen.  One of the key goals of this...

Written by Ken Quigley

August 05 2022

Act! Premium is a feature-rich, customizable solution that offers unparalleled flexibility to accommodate all the unique ways you do business. With the new Act! Premium Cloud, you always have instant online access to your data, no matter where you are, through a modern, secure AWS platform, and the peace of mind that comes with automatic upgrades...

Written by Ken Quigley

August 03 2022

What is an API?An API (Application Programming Interface) is a set of functions designed for interoperability between two distinct pieces of software. Web APIs operate as a means of communication via HTTP typically in standard formats (JSON or XML). The implementation is most obvious on Insight and the Opportunity...

Written by Ken Quigley

May 01 2022

Act! for Web has evolved significantly over the years to become a fair alternative to the Act! Windows Client. In fact, Act! CRM Classic offers the fastest browser-based performance ever available, but even with all that added speed, many feature differences remain. The following is a list of features that are still unavailable through a browser...

Written by Ken Quigley

April 11 2022

The Act! Web API has become a central part of Act! subscription, but few people know much about it. For instance, how can Act! rely on the Act! WebAPI for internal features like Dynamic Dashboard, Insight, and Office integration right out of the box without any setup, but external integrations like Act! Marketing Automation, Companion, Linktivity...

Written by Reposted from the Act.com Blog

March 11 2022

Act! CRM is available in two versions: Pro and Premium. When deciding which version of Act! is best suited to your business, there are a few main factors to consider; the size of your team, how they need to access the data, the level of security and administration control, and ongoing compatibility requirements. Size MattersIf you are a...

Written by Ken Quigley

October 12 2021

It's that time of year again, and Keystroke is excited to announce our 6th annual “Actoberfest” "salebration". This year is our biggest promotion ever as we offer 25% discounts on many of our top-selling add-ons, as well as discounting Act! Pro v22 for the rest of the month (while supplies last)! We started a bit late this year because last week...