Written by Ken Quigley

January 25 2023

On Thursday, January 26th we will be updating the Act! Premium Cloud servers to v24.1. This release introduces several new UI and usability enhancements, including simplified pop-up behavior, an updated Activities flow, and easy-to-access help and training resources from a new area on the Welcome screen.  One of the key goals of this...

Written by Ken Quigley

August 05 2022

Act! Premium is a feature-rich, customizable solution that offers unparalleled flexibility to accommodate all the unique ways you do business. With the new Act! Premium Cloud, you always have instant online access to your data, no matter where you are, through a modern, secure AWS platform, and the peace of mind that comes with automatic upgrades...

Written by Ken Quigley

August 03 2022

What is an API? An API (Application Programming Interface) is a set of functions designed for interoperability between two distinct pieces of software. Web APIs operate as a means of communication via HTTP typically in standard formats (JSON or XML). The implementation is most obvious on Insight and the Opportunity...

Written by Ken Quigley

May 01 2022

Act! for Web has evolved significantly over the years to become a fair alternative to the Act! Windows Client. In fact, Act! CRM Classic offers the fastest browser-based performance ever available, but even with all that added speed, many feature differences remain. The following is a list of features that are still unavailable through a browser...

Written by Ken Quigley

April 11 2022

The Act! Web API has become a central part of Act! subscription, but few people know much about it. For instance, how can Act! rely on the Act! WebAPI for internal features like Dynamic Dashboard, Insight, and Office integration right out of the box without any setup, but external integrations like Act! Marketing Automation, Companion, Linktivity...

Written by Reposted from the Act.com Blog

March 11 2022

Act! CRM is available in two versions: Pro and Premium. When deciding which version of Act! is best suited to your business, there are a few main factors to consider; the size of your team, how they need to access the data, the level of security and administration control, and ongoing compatibility requirements. Size MattersIf you are a...

Written by Ken Quigley

October 12 2021

It's that time of year again, and Keystroke is excited to announce our 6th annual “Actoberfest” "salebration". This year is our biggest promotion ever as we offer 25% discounts on many of our top-selling add-ons, as well as discounting Act! Pro v22 for the rest of the month (while supplies last)! We started a bit late this year because last week...

Written by Ken Quigley

November 28 2020

Few business people invest in software without thought of the benefits to their business. These benefits, though, are often perceived to be limited to the bright shiney new features, more than improvements made under the hood, and that certainly seems to be the case with the Act! Web API. Introduced with Act! v18.2, the Act! Web API is...

Written by Ken Quigley

August 30 2020

Occasionally, customers exceed their email sending limits and in future releases, we will include messaging within AMA, to alert customers when this occurs and provide self-serve options for them to instantly upgrade their packages. In the meantime, in cases where these overages are linked to an Act! Consultant, Swiftpage Account Managers will be...

Written by Ken Quigley

May 10 2020

Over the last 7-weeks, many of our customers have been contacting us to discuss how we can help their business stay in touch while working from home. Here are some tips to help you get the most out of Act! when you or your team need to work remotely. As an active subscriber using Act! on your desktop or laptop, there is a feature available that...