Act! Premium v25 is here, and it's the first new Act! release since v24 came out in October of 2021. Act! v25 helps businesses by providing richer insights, better communication tools, and enhanced usability.
The six main new features that deliver these enhancements are as follows:
Actionable insights are vital to business success. Act! v25 introduces an advanced dashboard builder to Act! Insight, which allows you to quickly create more granular, custom analytics dashboards so you can visualize more of your data, gain more meaningful insights, and react quickly to changing business conditions. Click to expand the illustration below.
Upgrades to custom tables were also bundled with Act! Premium v25 includes several new features and fixes to improve the user experience.
Text messaging is an affordable and efficient way to reach customers and prospects alike. With open rates more than 4x greater than traditional email (98% vs 22%), it’s effective as well, allowing even the smallest businesses to compete with much larger competition.
While text messaging is currently available as part of Act! Marketing Automation for US customers, SMS4Act! Allows Act! users to send ad-hoc text messages globally without having to build a full-fledged marketing campaign. All sends and replies are automatically tracked for reference and follow-up. Click to expand the illustration below.
SMS Text Messaging FAQ
Act! Marketing Automation has something for businesses large and small, from basic outbound marketing tools to dynamic campaign automation, response-driven sales activity creation, and much more.
As part of Act! Premium Desktop v25, we’ve made Act! Marketing Automation more intuitive and user-friendly for all users. Improvements include an enhanced campaign dashboard, new suppression list filters, additional date formats for mail merge, and improved list sorting. Click to expand the illustration below.
Campaign Dashboard Enhancements
To improve overall usability, a new “Properties” dropdown menu is now available with options to “Jump to Campaign”, “Jump to Campaign Dashboard”, and “Export all Email Campaigns”.
Email Suppression List filters
To make it easier for Act! Marketing Automation users to zero in on the right data, we’ve added three new filters for suppression “Reason”, “Status” and by date.
Additional Mail Merge Date Formats
The mail merge functionality is a time-saving option to personalize outbound marketing content. In locales or industries where the 24-hour time format is preferred, users can now select this option on the fly or set it as the default option within the Account Properties settings
New Email Template Sorting
To make it easier for users to find email templates, we’ve improved load time performance and introduced four new sorting options. Users can now sort by:
Available for iPhone®, iPad®, and Android™, The Act! Companion mobile app keeps users connected to their Act! database from anywhere. To improve the overall mobile app experience for all Act! users, we’ve made a number of enhancements to the login experience, opportunity filtering, and Act! proximity search. Click to expand the illustration below.
We’ve made it easier for users to quickly access the mobile app with the option to “Remember Username”. A new blue background helps improve text readability.
Act! Mobile app users can quickly review opportunities by status with new filtering, search for opportunities by opportunity name, and which filters have been applied.
Act! Proximity Search performance and stability has been improved to easily find contacts in a given radius. When zooming in and out, users can easily adjust the search radius. Users center search location will now persist when navigating away and then back to the search.
Additional Act! Companion mobile app improvements
|Case #||Problem Summary|
|AS-1447||Installer - Installing internet sync does not configure IIS automatically|
|AS-156||[Schema] Universal Search not returning opportunity results.|
|AS-1604||DE/FR - Installer - internet sync does not configure the virtual directory correctly|
|AS-1718||(Premium) API should not slow down the Act! Application if API connections fail|
|AS-1789||Translation defects for Set Up Synchronisation wizard|
|AS-1827||Outlook addin - Translation issues on prefs dialog(Update 24.0.7)|
|AS-1829||'Allow user to user emails to record' option in Outlook shows as available for Standard user even when admin disables it.|
|AS-1830||'Allow user to user email to record' preference in Act overwrites the Outlook preference for Admin users.|
|AS-1868||Unable to upgrade from v24.0 to v25.0 builds|
|AS-1878||Offline Activation has wrong Act! phone number|
|AS-1881||License.daysoffilne.txt file grows and slows down startup time|
|AS-1907||Custom Tables - Error creating Table in V25. related to SDK|
|AS-1940||forward-port - framework Mutable entity field descrptors breaking Custom tables|
|AS-1958||Greyed out arrow when adding a group/company/opportunitiy link|
|AS-1981||CeFBrowser control doesn't render content page|
|AS-1983||Export to excel has additional formatting|
|AS-2010||Telerik Modal - Console errors when opening Notes/History Modal|
|AS-2025||rev serial files for v25 to refresh navbar settings|
|AS-2047||Outlook - Received items need bad time handling for incoming email so they get attached - Cloned|
|AS-2594||Notes/Histories - Details show as double spaced in list view and Preview Pane.|
|AS-2599||Demo database needs to be updated when opened|
|AS-2601||Google Integration - No email recording|
|AS-2605||Outlook Integration - Cannot create activity from Outlook|
|AS-2645||Desktop Prem install causes long pause when clicking next on country select screen|
|AS-2660||HTML/RTF control issues when passing data back and forth with win/web|
|AS-2672||CD Loader Menu items not functioning correctly.|
|AS-2685||Database maintenance - Remove old data (activities) removes campaign results.|
|AS-2720||Charts on Welcome page don't automatically update|
|AS-2723||Help > About Act! displays as 'Act! (Web) with desktop installed|
|AS-2725||RECORD MANAGER FIELD NOT AVAILABLE|
Act! v25 is only available in Premium version at this time, as the Web version is expected out in August and the Pro version has been discontinued. Act! Premium v25 will be available for download from Download Act! v25 - Act! on June 8th for North America, and all active Act! Premium v25 on-premises subscribers will be notified when the web version is available for download. Before upgrading, always check the Act! system requirements to confirm compatibility with your workstation setup. If you're on a 32-bit version currently and planning to upgrade to v24 or v25, please note the installation directory of Act! has changed, and will require the current version to be completely uninstalled before the new one is installed. Also, all addons will need to be reinstalled. Please consult with your addon vendor to confirm the availability of compatible updates, and if additional costs are involved.
For tips on upgrading your Act! software, please click HERE.
If you're hosted with Act! Premium Cloud, your transition to Act! Premium v25 will be seamless. Even after Act! upgrades the databases on their side, you can continue to sync with your Act! v24 remote databases until your team is ready to upgrade their workstations. If you're hosted by a third party, please coordinate any upgrades through your Act! Administrator or Consultant, as upgrading early can cut off your sync access to the team's master database.