Written by Ken Quigley

February 15 2018

It's never been easier to sell Act! to your customers in Canada Authorized Act! Resellers are an exclusive group of independent Canadian resellers who've been authorized to sell Act! by us, the Canadian Master Distributor of Act!. No training or certification is required to become an Authorized Act! Reseller, but we do select those vendors we...

Written by Ken Quigley

February 05 2018

Last week Swiftpage, the makers of Act!, updated their "Tolerance Reset Policy" to clarify who will receive free tolerance resets, and who will be charged a nominal fee for same. For those unfamiliar with the term, there is a built-in registration tolerance threshold in Act!, similar to other popular software titles on the market. This threshold...

Written by Ken Quigley

January 20 2018

The first new version of Act! in a decade gets introduced next month, and Keystroke is helping develop it! As part of their Act! 20.1 Service Pack distribution, Swiftpage will be releasing Act! Premium Plus, the first new Act! Product in over a decade, that will include custom table technology developed by Keystroke. This exciting new tier of...

Written by Ken Quigley

January 17 2018

For the last few years when prospects asked to see a full demo of the Act! product, we had to either showcase it ourselves in a webinar, or send them to the one we had posted online for Act! v16. As you might guess, over the years this video material became increasingly dated, and the need for an updated version became more urgent. We're happy to...

Written by Ken Quigley

January 16 2018

The Company feature within Act! is a powerful way to update one or more contacts with account level field changes, while significantly enhancing the way businesses manage their CRM data. The trouble with this feature for Act! users, though, is that Act! is a “Contact centric” CRM, meaning Contact records tend to be used more than companies, and...

Written by Ken Quigley

January 12 2018

Historically Act! has employed an integrated update feature that would alert users of inline updates that were available for their version of Act!. If they were on Act! v18, for instance, they might be alerted of available updates or service packs to that release by a little toaster pop-up in the bottom right-hand corner. Recently Swiftpage...

Written by Ken Quigley

January 01 2018

A prospect or a potential customer doesn’t ideally make a purchase immediately after approaching your company. Even though our lives would be a lot simpler if that were the case but in practice, the process of converting a prospect into an actual purchasing customer takes a little more time. This process, which starts with the first interaction...

Written by Ken Quigley

December 22 2017

'Twas the night before year-end, when all through the office Not a sales rep was stirring, not even their bosses; The opportunities were closed with time to spare, In hopes that new leads soon would be there; Customers were nestled all snug in their beds While visions of dollar signs danced in their heads; And the Act! team in orange stockings...

Written by Ken Quigley

December 22 2017

The end of the year is quickly approaching, and before we ring in the new year and forge ahead with 2018 planning, we’d like to take a moment to thank you for being a loyal member of the Act! family and reflect on a fantastic 2017. Here are a few of our favorite highlights: The year of the subscriber! The success of your business is important...

Written by Ken Quigley

December 10 2017

Open Letter from Swiftpage to Act! customers Valued Act! Customers, The software world has evolved rapidly in the past few years, from both commercial and technical standpoints. Commercially, subscription is now the standard for software engagements, whether it be for the Microsoft® Office suite, Adobe® apps, or virus protection solutions, and...