Written by Ken Quigley

August 30 2020

Top 20 Most Popular Articles (in order from most to least popular) from http://help.act.comFrom the first half of August 2020 How to Reset IIS (Internet Information Services) Error: "Server Error in '/' Application. Runtime Error Description: An application error occurred on... How do I upgrade, add, or remove features from my Act! emarketing...

Written by Steven Jackson, Swiftpage

February 10 2020

The Most Popular Articles (in order from most to least popular) from http://help.act.comFrom January through week ending February 3rd, 2020 How To Enable the Built-In Administrator Account in Windows 10 How to Reset IIS (Internet Information Services) Error: "Server Error in '/' Application. Runtime Error Description: An application error...

Written by Ken Quigley

February 01 2020

Prior to May 2015, Swiftpage (and Sage before them) sold Act! as a perpetual license, which is to say customers paid one price and then often drove it into the ground, or until compatibility issues or the allure of new features compelled them to upgrade. Once subscription was introduced, Act! became less expensive to get into, with recurring...

Written by Jake Hoiby, Swiftpage

January 25 2020

Why doesn’t email just work? We are used to personal email being pretty reliable. Deliverability won’t even cross your mind when sending a single email to a friend or family member.  Comparatively, reaching the inbox with high volume marketing email has a few more dependencies: While powerful marketing automation can expand your reach...

Written by Ken Quigley

January 13 2020

Since Act! Marketing Automation was released last November, there has been a lot of discussion about the comparative benefits of the different tiers of AMA (later rebranded as Growth Suite). So much so, that many prospective subscribers had trouble understanding where the benefits of one tier ended and the next began.   While Keystroke has put...

Written by Ken Quigley

August 15 2019

All Act! Users at one time or another have launched Act! only to discover nothing will work because SQL isn’t running. In recent years Act! learned to notify users of the issue with a pop-up, but this still left users to figure out how to solve the issue. The most common method for fixing this was from the Windows Services Console, and required...

August 10 2019

Have you ever joined a gym with the best of intentions? You plunk down your membership fees and this time you are really going to do it. A year later, your renewal comes up and you realize that you didn’t benefit at all by making that financial commitment. I think we have all done something along those lines. The same pattern applies to a large...

Written by Ken Quigley

July 31 2019

Managing memberships, client subscriptions and contracts In years gone by when we were asked whether Act! was suitable for managing memberships or client subscriptions & contracts online, the answer was typically “not yet”. However, with advances in the Act! Web API and some of the recent innovations we’ve implemented internally to serve our...

Written by Ken Quigley

May 31 2019

Act! Growth Suite is proving to be an excellent value for our customers, and many are taking advantages of the discounts being offered for the rest of June (see HERE for promo details). However, regardless of the excellent savings to be had, customers should NOT assume that Act! Marketing Automation is an unfettered license to hunt.  Like with...

Written by Ken Quigley

May 16 2019

In late 2018 when Swiftpage introduced their new product licensing system (www.Soraco.co), the transition for most users went smoothly, with few noticing much difference between the old system (Protexis) and the new. There was one important difference, however, that we’d like to explain because it could end up costing customers money if their...