Written by Ken Quigley

December 30 2020

Over the last 9-months we've heard a lot of tough stories of hardship from our customers. People with thriving businesses of 100-200 employees reduced to single-digit staff numbers in less than a week. Livery services with a 150+ limousines are down to a small handful now, as well as many entertainment and tourism businesses like restaurants...

Written by Ken Quigley

December 23 2020

In late March of this year we released the first version of Handheld Contact API for IOS, and then later in October we did the same for Android. These first releases were a huge leap forward in terms of supporting more data on more devices with more frequent updates from Act!. Both versions of Handheld Contact API synched directly with the master...

Written by Ken Quigley

December 23 2020

In 2016 Keystroke acquired Handheld Contact and immediately set out to improve its’ feature set. Opportunities were added to the basic contacts & calendars and then followed by mobile mapping, searches, quoting, favorites, contact pictures, and so much more.  This year we took it a step further and introduced a new technology called...

Written by Ken Quigley

December 19 2020

This blog is to remind everyone that the Act! emarketing (AEM) feature in the current version of Act! will be retired on December 31, 2020. After this date, the service will no longer function. We understand how important integrated email marketing and marketing automation are to the success of our customers, so we want to remind everyone about

Written by Ken Quigley

December 14 2020

With each holiday season we rejoice with family and friends, and despite the many challenges of the year gone by, we always find it in us to look ahead to the coming year with optimism.January, 2020 started off no different, but by early March we knew it was, in fact, quite different. Trips were cancelled, schools were closed, many businesses shut...

Written by Ken Quigley

December 02 2020

It’s not a new concept for online vendors to present “recommended items” when you add products to the shopping cart. It is however different to discount these recommended items when bundled together, but that’s precisely what we’ve done, effective today, with the Keystroke Marketplace. This is how it works. Each time you add an item to the cart...

Written by Ken Quigley

November 28 2020

Few business people invest in software without thought of the benefits to their business. These benefits, though, are often perceived to be limited to the bright shiney new features, more than improvements made under the hood, and that certainly seems to be the case with the Act! Web API. Introduced with Act! v18.2, the Act! Web API is...

Written by Ken Quigley

November 27 2020

In today’s business world, most everyone has a website. They have become so ubiquitous they’re actually conspicuous in their absence. Even work-at-home personal service professionals like real estate agents, mortgage brokers, and dog groomers all have personal websites to promote their services. In fact, by the end of 2018 only 4.46% of North...

Written by Ken Quigley

November 23 2020

Back in early 2019 when we originally brought Book2act to market, the first and only appointment setting program for Act! users, we did not envision that it would inspire an entire family of online products. As we approach the end of 2020, that is precisely what has happened as Book2act was renamed Book2calendar, and then Book2Events came in...

Written by Ken Quigley

October 29 2020

In June of 2015 Swiftpage entrusted Keystroke.ca to be the Act! Master VAR for Canada. This meant we were entrusted to grow the Act! market in this country, while further developing the Canadian reseller channel. A lot has changed in the past five years, as many Act! related products & services have come and gone, not the least of which has...