Written by Ken Quigley

December 02 2024

Act! Premium Cloud (APC) is a feature-rich, customizable solution that offers unparalleled flexibility to accommodate all the unique ways you do business. APC provides online & offline access to your data, no matter where you are, through a modern, secure AWS platform and the peace of mind that comes with automatic upgrades, maintenance...

Written by Ken Quigley

December 02 2024

We are thrilled to announce that Keystroke has upgraded our chat service on Keystroke.net to Link2chat! This new service allows our customers to choose which department they want to speak with, ensuring faster and more efficient responses from our team members. Link2chat seamlessly integrates with Act!, identifying our visitors...

Written by Ken Quigley

November 30 2024

After a successful release in October, we are thrilled to announce that Call-Aid v2 will be the product of the month for December. Call-Aid is an innovative yet simple click-to-dial program designed to enhance the efficiency and ease of telephony for Act! users. It is 20% off for the rest of the year. Seamless Click-to-Dial...

Written by Ken Quigley

November 22 2024

It's undeniable. Most business owners can certainly sense the seasonal slowdown approaching! With fewer emails, more holiday chatter, and conversations shifting to “let’s revisit this in the new year,” it’s clear that many are winding down, and sales are becoming more elusive. Over the years, I’ve learned to embrace this end-of-year lull...

Written by Ken Quigley

November 18 2024

On Friday, November 15th, the Canadian Union of Postal Workers (CUPW) began a national strike, which forced Canada Post to shut down its operations, affecting millions of Canadians and businesses nationwide. Customers will experience delays due to the strike activity. Mail and parcels will not be processed or delivered during the national strike...

Written by Ken Quigley

November 14 2024

Don’t miss the Act! Black Friday Sale, featuring fantastic discounts on all select Act! CRM products and add-ons for eligible former customers. Add-ons include Act! Marketing Automation & Custom Tables for a whopping 50% off! This exciting event runs from November 20th to December 6th and also includes a free $25 Amazon gift...

Written by Ken Quigley

November 10 2024

As I near my sixth decade on this planet, I can’t help but reflect on how various customs and traditions have evolved throughout my life, particularly our observance of Remembrance Day. The times when we would hand out poppies at school and gather at local memorials alongside uniformed veterans feel like distant memories now, like observing a...

Written by Ken Quigley

November 08 2024

Please note, Act! will be upgrading the Act! Premium Cloud servers to SQL Server 2019 on Thursday, November 14th at 11:00pm ET. The estimated downtime is approximately three hours. Act! Premium Cloud subscribers:  For customers with the ability to sync, and are using SQL Server 2017 or earlier locally: Act! Premium Cloud subscribers...

Written by Ken Quigley

November 01 2024

Why Tables4act - Desktop? Tables4act! is quite simply the easiest way to get the most out of Act!. Custom Tables make it possible to bring complex data sets, unique business processes, and specialized industry practices together inside of Act! to help better manage your business. Custom Tables bring spreadsheet-like functionality into...

Written by Ken Quigley

October 31 2024

We are thrilled to announce the launch of the new Call-Aid v2, an innovative yet simple click-to-dial program designed to enhance the efficiency and ease of telephony for Act! users. With Call-Aid, making calls has never been simpler or more integrated into your CRM workflow. Seamless Click-to-Dial Functionality Call-Aid allows Act! users...