We are thrilled to announce that Keystroke has upgraded our chat service on Keystroke.net to Link2chat! This new service allows our customers to choose which department they want to speak with, ensuring faster and more efficient responses from our team members.
Link2chat seamlessly integrates with Act!, identifying our visitors, recording chat logs directly into your contact history and automatically scheduling follow-ups when necessary. This integration helps us gauge your feedback more reliably, allowing us to understand what we are doing well and identify areas for improvement.
Like many of our Linktivity products, Link2chat is available in both Standard and Team tiers, with Standard supporting a single agent, channel (read websites), and category (departments like tech support, admin, accounting, etc.) for only $5/month. Conversely, the Team tier would support multiple agents, channels , and categories for only $10/month, per user.
This upgrade is another example of Keystroke "eating our own dog food," as we continue to use and improve our customers' tools. We are committed to enhancing your Act! experience and providing the best service possible.
Thank you for your continued support!
Learn more at the following Links:
