Written by Ken Quigley

August 23 2021

We are pleased to announce that Act! v23 Update 5 was released today, Monday, August 23rd.  This update resolves the issue created by a Microsoft Windows update which caused mail merge emails sent from Act! v23 Desktop to get stuck in Outlook’s Drafts folder.  Applying Update 5 enables Outlook to send emails as expected. The Keystroke...

Written by Ken Quigley

August 11 2021

Back in March when we acquired the three Topline add-on products (namely Designer, Dash, and Alerts), we implemented an upgrade program that provided all eligible past Topline add-on customers a 30% discount for upgrading to the recompiled Keystroke versions. Since that time, literally hundreds of people have taken advantage of this discount and...

Written by Ken Quigley

August 05 2021

When you run your own business, you have to focus on your strengths to succeed. Allowing yourself to get bogged down in lower-value tasks that you’re not exceptionally skilled at can hurt your business. Time is, after all, finite, and to waste your time on tasks that can be done faster and better by others will limit your earning potential. Take...

Written by Ken Quigley

August 03 2021

As the inventor of CRM technology, Act! has been around longer than any other CRM product – 34+ years in fact. This tenure has created a lot of loyal followers & “Act! Fanatics” along the way, and we’ve always tried to reward that commitment with preferred pricing and loyalty discounts. One of the most popular promotions the last couple of...

Written by Ken Quigley

August 02 2021

In May of 2020 Keystroke added some much-needed flexibility to our VIP support plans to help our customers in the early days of the pandemic. We realized that the shift to remote work was fast, and customers suddenly needed more support than normal to shift to this new work paradigm.  For those unfamiliar with our VIP Plans, they are popular...

Written by Ken Quigley

August 02 2021

Handheld Contact has been the leading mobile solution for Act! Users since 2003, and for all this time its defining feature has always been the fact the data is actually on user’s devices. This setup has delivered many advantages over the years, not the least of which is faster data access from anywhere (offline or on), activity alerts, full...

Written by Ken Quigley

July 26 2021

Keystroke is pleased to announce that effective August 1st, we’ll be making a change to our popular Tables4act product. Tables4act - DesktopWe’re converting our current “Tables4act-Activation” product to a perpetual license, and rebranding it as “Tables4act - Desktop”. The new Tables4act - Desktop delivers all the desktop features users have...

Written by Ken Quigley

July 23 2021

After 16-months of isolation, the world of business is opening up, and we’re beginning to venture out of our homes and offices again. With this newfound mobility, though, comes some familiar challenges – and chief amongst them for road warrors is being able to communicate with customers while on the road. The use case is simple. Imagine being on...

Written by Ken Quigley

July 21 2021

This morning we uploaded a new HHC Classic console to www.handheldcontact.com. While more updates are planned in the coming weeks, the changes included with this version are as follows: Fixed parsing html strings for Notes, Histories, and activity details New branding colours and images The new console (v4.3.2.0) is available...

Written by Billy Clark

July 16 2021

In my twenty years of technical support, I’ve heard the following phrases countless times… “We’re probably not using all the features” “I don’t know what I don’t know” As an Act! Consultant I love the opportunity to teach an end user how to convert a digital Rolodex into a powerful productivity tool, and Act! has recently afforded all...