Written by Ken Quigley

July 09 2019

Update 8 July 2019: The repackaged Update 3 has now been publicly released following an additional period of testing. This resolves the earlier issues reported where Act! add-on applications did not load correctly. This issue was partly caused by pending Windows updates on customer machines. As part of addressing the problem, the installer will...

Written by Ken Quigley

July 08 2019

Over the last few weeks I've observed quite a few Act! users and consultants post questions about whether a certain add-on existed for one function or another. I wanted to remind everyone that while Keystroke.ca remains an excellent resource for our add-ons, the Act! Marketplace was relaunched in the spring of 2018, and remains the largest online...

Written by Ken Quigley

July 03 2019

The Swiftpage Private Cloud is an ideal Administrative environment for team Admins to remote into and manage their database(s) in ways unsupported by browser access. Private Cloud is especially vital for teams using add-ons (ie., Quoting4act or Handheld Contact) that would otherwise be unsupported in a multi-tenanted environment like regular Act...

Written by Ken Quigley

July 03 2019

For anyone that has ever used kb.act.com knows the old Knowledgebase often provided more results than were useful, with simple searches often including results from Act! versions released ten years earlier. In addition to cluttered search results, the old platform was also not responsive for those using mobile devices. This is why we're pleased...

Written by Ken Quigley

June 27 2019

Handheld Contact supports business card scanning as a means of adding contact data to your Act! Database, but it does not provide the scanning engine itself. Handheld Contact’s role in this process is to import in new contacts from the devices native address book, allowing subscribers to use whatever card scanning service they choose. Recommended...

Written by Ken Quigley

June 25 2019

Microsoft® has announced that after July 9, 2019, they will no longer be offering extended support for Microsoft® SQL Server® 2008 R2. Many unsupported versions of Act! still run on Microsoft SQL Server 2008 R2, which means that after July 9, 2019, they will no longer receive key security updates from Microsoft. Continuing to run Microsoft SQL...

Written by Ken Quigley

June 05 2019

From entry-level to full-featured CRM, Act! has a solution that's right for your business. Choose Act! Premium or Act! Premium Plus solutions for an on-premise deployment, or in the Cloud for instant online access to Act! in a modern, secure Cloud environment—no IT needed, no hardware required, just an affordable subscription. With Act...

Written by Ken Quigley

June 04 2019

Since Act! Marketing Automation was released in November 2018 with Act! v21, Swiftpage has offered steep discounts to entice people to use this powerful service. Eight months and a major service pack later, this promotional is drawing to a close, and will end on June 28th. For more details, we always encourage people to visit our “Current...

Written by Ken Quigley

June 02 2019

I'm a big Echo fan, as I have about ten of them spread across the home and office. However, whether I use Alexa, Siri, or some other voice assisted service to schedule an activity, I love how I can use Handheld Contact to pull them into Act!. For example, yesterday I invited my mother and niece to breakfast on Sunday, and the workflow followed...

Written by Ken Quigley

June 01 2019

If you’re currently an Act! subscriber paying $300 per seat (or less with loyalty), the math on getting your team’s database hosted is pretty simple – add $120 per user/year. And while there are many advantages of outsourcing the Act! hosting, here are the top five reasons that move a majority of our customers to entrust us with their...