Written by Mike Muhney

May 02 2021

First, some background… ACT! was conceived over a brainstorming breakfast on July 4, 1986. At that breakfast, not yet able, nor necessary, to have a name for it yet it was codenamed YES! – an acronym that stood for Yes Everybody Sells!. Thus, it began as an acronym/name that identified its raison d’être. Its immediate “oomph” was meant to be...

Written by Ken Quigley

April 15 2021

Since we acquired the three Topline add-ons a few weeks back, there have been many concerned calls and emails from past Topline customers looking to get more licensing. As most who have been following these developments are aware, we've recompiled all three add-on products, Designer, Dash, and Alerts, and posted them on our site for sale. And...

Written by Ken Quigley

April 11 2021

As we wrap up the first two weeks after acquiring the Topline add-on products, we wanted to share our vision for Designer, Dash, and Alerts. At this point, all three have been updated and recompiled with our licensing system, along with minor feature improvements in Alerts to support SSL encrypted email sending. It should be noted at the outset...

Written by Ken Quigley

April 05 2021

API is the acronym for Application Programming Interface, which is a software middleware that allows two applications to talk to each other. To put it differently, an API is a set of programming code and standards that enable a seamless transmission of data between different software products. Whether it’s a mobile phone app like Handheld...

Written by Ken Quigley

March 29 2021

Back when Handheld Contact first start developing its mobile software solutions for Act! users, we chose Firebird as a databases structure. Firebird is a fast open-source SQL relational database management system that runs on Linux, Microsoft Windows, macOS, and several Unix platforms, as well. Recently when we were reviewing areas that was could...

Written by Ken Quigley

March 27 2021

We’re changing our support plans to fit everyone’s budget Handheld Contact has always supported our customers through the trial periods for free, as well as offering free digital support in the form of email or knowledge base articles. However, for those requiring ongoing hands-on support that includes remote desktop sharing, we've historically...

Written by Ken Quigley

March 27 2021

As some of our visitors will know, Keystroke owns and manages the Act! Marketplace, the largest collection of Act! Add-ons anywhere in the world, with over two hundred products from 18 different developers. For the last few years the domain used for this site the Actaddonshop.com, with a number of other domains redirected to it. The history of...

Written by Ken Quigley

March 27 2021

Link2calendar has new, more modern look, and it’s mobile responsive too. In response to our customers requesting a calendar layout that can support their customers booking appointments with them on their mobile devices, we setout to redesign a layout that would do precisely that, and we think you’ll love the results. The screen is now designed...

Written by Ken Quigley

March 24 2021

We are pleased to announce that Keystroke has reached an agreement with Topline Results to purchase all their Act! add-ons, namely Designer, Dash, and Alerts. Topline Results was one of the original leaders in producing Act! add-ons, and we’re proud to add the following powerful products to our customer offerings.  Dash: Powerful and...

Written by Ken Quigley

March 22 2021

Did you know most readers decides in less than one second whether they’ll open or delete a marketing email? This is why it’s so important to put your best foot forward with professional design services, and a new feature in Act! Marketing Automation makes this easier than ever. A few months back we appealed to Swiftpage to deliver the ability to...