Written by Ken Quigley

April 24 2024

We’re thrilled to announce the formal launch of the Keystroke Contact Manager (KCM). This new, nimble Windows client is the culmination of a year of dedicated effort and is crafted atop the robust Handheld Contact API architecture. KCM is tailored for desktop environments, offering Act! Premium Cloud users the flexibility to manage...

Written by Ken Quigley

April 19 2024

On July 9th, Microsoft will officially retire SQL 2014, ceasing all support for the software. Users of this SQL version will face increased security risks due to the absence of future patches and updates. We’ve previously communicated this, but it’s crucial to understand the consequences to our Act! customers, especially those utilizing...

Written by Ken Quigley

April 14 2024

I think we can all agree that choosing a CRM for your business should not be made on price, but when a trusted solution like Act! is 33% off, it's worth noting. Keystroke's Spring Sale runs from April 15th to 30th and offers great discounts on many Act! products for eligible past & current Act! customers. If you missed the 2023 Year-End Sale...

Written by Ken Quigley

April 13 2024

Businesses adopt Customer Relationship Management (CRM) systems for several strategic reasons, contributing to their overall productivity and success. Some purchase them because they feel they "should", while others are clearer in their objectives. Below are the five primary motivations for integrating a CRM into business...

Written by Ken Quigley

April 11 2024

For the most part, our customers purchase either Orange Care or VIP support plans. One provides great ongoing support options, the other is perfect for customization and project work.  Most are unaware that we have many other support options available, including ones for password resetting, scoping, database conversions, database repair...

Written by Ken Quigley

April 09 2024

Not every business has the same needs. When we built Link2forms, we included the ability to have multiple forms, follow-ups, and question types, and then we later added the ability to assign Form ownership and follow-up tasks to other users, and create Opportunities, as well. These are powerful lead capture tools, but it's fair to say that not...

Written by Ken Quigley

April 09 2024

Sometimes a headline says it all. The cost of Orange Care is now MUCH less than the sum of its parts since we've added the following three new perks to our enhanced support plans: Keystroke Contact Manager: KCM is like Handheld Contact for Windows, providing our customers with an offline client to use with the web version of Act! Premium...

Written by Ken Quigley

April 07 2024

In the digital age, password security has become an essential consideration in both our personal and business life. Password security helps protect our personal infomration, secures devices, reduces identity theft, and prevents unauthorized access. Globally, the majority of individuals find password management challenging. A recent study by...

Written by Ken Quigley

April 07 2024

If you’re utilizing an older version of Act! that was acquired several years ago, it’s likely that your version is no longer supported. This means you’re missing out on essential updates that keep your Act! database secure and functional. With the recent enhancements to Act! Premium Cloud, it’s an ideal opportunity to switch to an APC...

Written by Ken Quigley

April 04 2024

We're pleased to announce that three new features are being added to Act! Premium Cloud this week. All three will initially be introduced to new users only, which means "new to Act!", and not just APC. The reason for this strategy is to test each of them on virgin accounts before finalizing migration plans for existing accounts. New Outlook &amp...