Written by Ken Quigley

October 28 2020

Regardless of which industry you’re in, 2020 has been a challenging year. The same can certainly be said for us at Handheld Contact, which saw us invest heavily in new syncing technology only to see the world suddenly become less mobile in March. Now that we’re seven months into this new world order, we’ve learned to adapt and to slowly improve...

Written by Ken Quigley

October 14 2020

In March of this year Handheld Contact released “Handheld Contact API” for IOS users, and it changed how our customers viewed mobile access for Act!. Handheld Contact API delivered more updates of more data, faster, and across more devices than ever before, and all with no desktop software to install or configure. Setup was simple and most users...

Written by Ken Quigley

March 23 2020

A few notes about the Act! WebAPI that impact Handheld Contact – API that resellers should be aware of when supporting their clients: Depending on your Hosting provider, your API address may be <database URL>-API/act.web.api or it may be <database URL>/act.web.api. If you’re using Swiftpage hosting, please add the former...

Written by Ken Quigley

March 23 2020

In December last year we announced that Handheld Contact - API would be released in January, and users could look forward to the following features: Faster wireless syncing of contacts, calendars, task lists, opportunities, notes & histories, with instant updates with your device  Fast & easy setup on your devices with no computer...

Written by Ken Quigley

March 11 2020

We wanted to give everyone an update on the Handheld Contact API project. With the new Act! Web API version expected out this Friday (March 13th), we've decided to spend the next week and half testing and optimizing against it before releasing our new mobile product. We could likely wrap this process up sooner, but timing being what it is, we...

Written by Ken Quigley

February 06 2020

We wanted to share some of the exciting changes we have in store at Handheld Contact. As we’ve announced in previous postings, the new “Handheld Contact API” is scheduled to go to external beta next week, and based on feedback, we expect it to be ready for commercial release in the following 2-3 weeks. Handheld Contact API Not to mince words,

Written by Ken Quigley

November 16 2019

Handheld Contact is excited to announce that it will be releasing "Handheld Contact API" in late January or a early February, a new mobile client that can sync directly to the master Act! database for faster updates, more data, and can be used with multiple devices at no extra cost.   This is the update our customers have been waiting for!

Written by Ken Quigley

September 12 2019

The Handheld Contact Desktop Application is the user interface that controls all of the integration and syncing of Act! to the Handheld Contact Servers.  This article is for letting customers know how to read and use this application properly.  See the image and match up the numbers to the explanation below. Click the image to enlarge

Written by Ken Quigley

August 06 2019

Ever need to send an email to multiple contacts in the field? It's easy with HHC and the emails get attached to History. The steps to complete this task are simple, fast, and intuitive Go to your Contact List, Click the Action bolt in the top right corner, and select tag. Look up all the contacts you want, one-by-one or in batches, tagging...

Written by Ken Quigley

June 27 2019

Handheld Contact supports business card scanning as a means of adding contact data to your Act! Database, but it does not provide the scanning engine itself. Handheld Contact’s role in this process is to import in new contacts from the devices native address book, allowing subscribers to use whatever card scanning service they choose. Recommended...