Written by Ken Quigley

January 17 2022

Keystroke is pleased to announce the acquisition of the assets of Effective Business Solutions, LLC, of Colorado. Kathleen Vanden Broecke, the owner of EBS and long-time ACC, reached out to us recently to let us know she intended to retire, and discussions quickly evolved from there. Kathleen is a Gold Tier ACC, and she has supported her...

Written by Ken Quigley

January 12 2022

Ever since the introduction of custom tables, Act! users have wanted similar type list view tools for the regular tables - Contacts, Groups, Companies, and Opportunities. And why not, custom tables allowed you to search across all columns, narrow results by filtering one or more columns at a time, group them into segments, and even do calculations...

Written by Ken Quigley

January 05 2022

To start 2022 off with a bang, Keystroke is discounting all TopSuite products this month by 20% as January's products of the month. TopSuite products are time-tested add-ons that we acquired and updated last year, and these include Keystroke Designer (custom tables), Dash (reporting), and Alerts (automation). All three have been updated to support...

Written by Ken Quigley

January 04 2022

At the end of last year, Keystroke announced a major update to our Qsales API to help all customers looking to integrate Act! with QuickBooks save money. Thanks to the new “Personal Mode” option, even single users can use the same license to login into QuickBooks as they do with Qsales. The net result is all teams, big or small, can upgrade to...

Written by Ken Quigley

January 04 2022

Over the years I have written countless blogs on a wide range of subjects, and it's very rare that I source content from elsewhere. Today I received an email from a customer that inspired me to share in this forum, and I was grateful he provided me permission to do so. The following is from David Liebman, and Managing Broker at Merit Partners

Written by Ken Quigley

December 25 2021

Since last month’s launch of Qsales v13, we’ve received a lot of great feedback on the features and capabilities of this new version, but admittedly single users have been less pleased. Why? Well because with previous versions of Qsales they could use the same QuickBooks license for Act! as they did for logging into QuickBooks. Sure, they needed...

Written by Ken Quigley

December 21 2021

Yesterday we hosted the 2nd Annual Keystroke Virtual Christmas Party, and while it was fun, we certainly hope next year we can assemble together in person. From a staffing perspective, 2021 certainly was a year of change as we saw the departure of team members like Paul, Farah, Adrielle, Bhavin, and Lyleen, along with the return of Joe and the...

Written by Ken Quigley

December 15 2021

The Issue: On Dec. 9, 2021, a remote code execution (RCE) vulnerability in Apache log4j 2 was identified as being exploited in the wild. Log4j vulnerability, a bombshell zero-day exploit with global impact. Public proof of concept (PoC) code was released and subsequent investigation revealed that exploitation was incredibly easy to...

Written by Ken Quigley

December 13 2021

Keystroke has employed our industry-leading VIP and Orange Care support plans for over eight years now, and they have worked great to provide our loyal customers a balance of reliable break/fix support and professional project management service. Over the years we’ve even implemented online renewal services to make these plans less expensive and...

Written by Ken Quigley

December 06 2021

With the recent release of Qsales v13, existing customers have started to ask if it's worth the trouble to upgrade. After several months of completely rewriting the program, you would expect us to be biased, but the truth is there are many reasons to upgrade your Qsales. The following is a list of new features introduced with v13, and new reasons...