Written by Ken Quigley

November 13 2023

I've often joked that there are few original ideas left in the world. It's not that we're incapable of producing them, it's just that too many great ideas already exist that haven't been implemented. Some argue that originality is impossible anyway since everything we do is influenced by our surroundings, experiences, and previous business...

Written by Ken Quigley

November 13 2023

Keystroke's Qsales is available in both Classic and API versions, but both have the same purpose, and that is to integrate QuickBooks with your Act! CRM. Qsales allows you to access and sync data between the two systems, such as customer & vendor information, invoices, payments, and more. Act! integration with QuickBooks can offer many...

Written by Ken Quigley

November 13 2023

Choosing the right CRM for your business can be a challenging task, as there are many factors to consider and over 400 options to choose from. CRM software can help you manage your customer relationships, increase sales, improve marketing campaigns, and streamline your business processes. However, not all CRM software are created equal, and some...

Written by Ken Quigley

November 11 2023

Implementing a CRM system into a business can be a challenging but rewarding process. A CRM system can help you manage your customer relationships, improve your sales and marketing performance, and increase your customer satisfaction and loyalty. However, to get the most out of your CRM investment, you need to follow some best practices that...

Written by Ken Quigley

November 08 2023

One of the lesser-known features of Link2forms is the ability to create online waiver forms that can be filled out and digitally signed by third parties. Link2forms allows you to create a normal waiver form that includes all the normal terms and conditions, and post it on your website where people can open and complete it online. Forms of this...

Written by Ken Quigley

November 08 2023

Act! users have some unique choices compared to other CRMs, the main one being deployment options - online, on-premise, or both. Each has its own advantages and disadvantages, and here is a brief comparison of the main features of each option: Cost: On-premise usually requires a high initial investment for purchasing the software, hardware, and...

Written by Ken Quigley

November 07 2023

Planning an online training event can be a challenging task, but with some tips and tools, you can make it a success. Here are some of the tips that we've learned and developed from hosting online training events over the past few years: Set clear goals from the start. Before you start planning your online training event, you need to define...

Written by Ken Quigley

November 03 2023

Keystroke is pleased to announce new features to both Act4outlook and Act4mail that will make fuelling your pipeline easier than ever before. There is little doubt that email has become our first point of engagement with our prospects and customers. Whether these leads come from online quote requests, product or service inquiries, or simply...

Written by Ken Quigley

November 01 2023

We're pleased to announce that the newly released Link2surveys is the November product of the Month. Instead of giving some random discount, we'll be giving all new subscribers the Team Tier of Link2surveys for the cost of the Standard tier. For context, the standard tier costs $180 and the Team tier is $240, so there is an immediate 25% savings...

Written by Ken Quigley

October 30 2023

Understanding your customers is key to knowing how to serve them and what to sell them, and surveys can be an effective tool in harvesting customer feedback and insights. However, there are many factors that can affect the quality and effectiveness of a survey, such as the design, the wording, the format, and the length of the questions. The...