Written by Ken Quigley

July 29 2022

You are what you eat.This is true of people and CRMs. With people, it’s more about what they eat, and with CRMs it’s more about how they’re fed. A CRM that relies on user updates only will quickly fall into disuse because each time you log in the data will be exactly as you left it.You’ll have the field data you entered, the appointments you...

Written by Ken Quigley

July 29 2022

ConCalculator is an Act! add-on that allows you to create calculations inside of Act! fields. Calculations can be triggered automatically when you change the value of the field, keeping your fields up to date all the time.You can also run multiple calculations for the current Contact, Group, Company or Opportunity or current lookup, and for...

Written by Ken Quigley

July 04 2022

In May of 2021 when we acquired Qsales from Effective Solutions, we knew we had some work ahead of us. As powerful as this accounting integration was, it was a 32-bit add-on linking two other 32-bit applications, namely Act! and QuickBooks. The trouble was we already knew that Act! was scheduled to release the first 64-bit version of its'...

Written by Ken Quigley

June 29 2022

As most of our customers know, the Keystroke Team is comprised of approximately 60% Canadians, 30% Americans, and about 10% International. This week is a special one for the North American staff in that there are separate statutory holidays for both Canada and the Unite States, July 1st (Canada Day) and July 4th (Independence Day).On Friday...

Written by Ken Quigley

June 27 2022

In March of 1994 when Keystroke was founded, there was little thought we'd outgrow our Keystroke.ca domain. We were a local IT company with few customers outside the Greater Toronto Area. Fast forward 28-years, and Keystroke has changed substantially. We have employees in Canada, the United States, and India, with customers all over the...

Written by Ken Quigley

June 24 2022

At one point or another, we've all done it. We've prepared a quote in Word or Excel because it was readily available, and there are templates to make it look easy. This practive isn't a problem until it becomes part of your everyday quoting routine, at which point it can prove to be much more of a hindrance than a help.Here are the four main...

Written by Ken Quigley

June 22 2022

The following is a list of known defects that were fixed with Update 5 to Act! v24. Please click HERE for a more detailed list of fixes included in previous updates, or click HERE to find the download for Update 5. All other updates are available for download at www.Act.com/resources/downloads .  Issue...

Written by Ken Quigley

June 22 2022

Sometimes a small change can make a big difference. Link2forms has been a powerful online forms and survey tool for Act! users for a couple of years now, but until recently the form responses and automated follow-ups could only work with the Link2forms account holder.On our website, this meant all lead inquiries, Act! trials, service and demo...

Written by Ken Quigley

June 13 2022

Over the years Act! has experimented with different product bundlings, some with full featured Act! Marketing Automation (Growth Suite), Enhanced Support, and even (groan) feature-gated versions of Premium (Act! CRM Classic). The problem with each of these offerings is they lost sight of what is really great about Act!, and that is the Act...

Written by Ken Quigley

June 11 2022

On June 9th, 2022, Act! published their first Partner Spotlight, which we're delighted to report was on us. Read the intro and the blog below as it appeared on their social media channels."We are thrilled to publish this Act! Channel Partner Spotlight to celebrate, Keystroke.ca, our Canadian MVAR, and recipient of the 2021 Act! Pat Egen...