Written by Ken Quigley

January 01 2018

A prospect or a potential customer doesn’t ideally make a purchase immediately after approaching your company. Even though our lives would be a lot simpler if that were the case but in practice, the process of converting a prospect into an actual purchasing customer takes a little more time. This process, which starts with the first interaction...

Written by Ken Quigley

December 25 2017

We're often asked why our Handheld Contact customers need a second HHC account to support a second mobile device, and the best way to explain it is to compare the differences between how HHC and Act! syncs, with the differences between POP3 and IMAP email accounts.I know this seems like an odd comparison, but consider this. Our HHC server is...

Written by Ken Quigley

December 22 2017

'Twas the night before year-end, when all through the office Not a sales rep was stirring, not even their bosses; The opportunities were closed with time to spare, In hopes that new leads soon would be there; Customers were nestled all snug in their beds While visions of dollar signs danced in their heads; And the Act! team in orange...

Written by Ken Quigley

December 22 2017

The end of the year is quickly approaching, and before we ring in the new year and forge ahead with 2018 planning, we’d like to take a moment to thank you for being a loyal member of the Act! family and reflect on a fantastic 2017. Here are a few of our favorite highlights: The year of the subscriber! The success of your business is...

Written by Ken Quigley

December 21 2017

We're pleased to announce that HHC 7.3.2 for IOS was submitted to Apple on December 20th for publishing, and we expect to be available later today for download.This version focused primarily on bug fixes, UI issues, and sync enhancements. We want to thank the many international beta testers that provided valuable feedback in preparation for...

Written by Ken Quigley

December 11 2017

On December 9th the team at Keystroke assembled in Toronto at the Marriot Courtyard to celebrate the holidays, and we had over 60 people in attendance, with families included. The team from Montreal charted a bus that morning to drive here, and the team members from Arizona, Ohio, and Oregon flew in a few days earlier to tour the Canadian...

Written by Ken Quigley

December 10 2017

"Failing to plan is planning to fail" is a well know business mantra, that has made Project Management such an essential part of any business operations. Sadly, most users can’t afford the time or training to tackle the learning curve involved, and products like MS Project, while great, are often inaccessible to most people based on cost and...

Written by Ken Quigley

December 10 2017

Open Letter from Swiftpage to Act! customersValued Act! Customers,The software world has evolved rapidly in the past few years, from both commercial and technical standpoints. Commercially, subscription is now the standard for software engagements, whether it be for the Microsoft® Office suite, Adobe® apps, or virus protection solutions...

Written by Ken Quigley

November 27 2017

Handheld Contact 3.1.0.3 for Android is now available on Google Play and includes support for Sales Opportunities, one of our most-requested features, and an intuitive Tag Mode to quickly perform actions with multiple Act! Contacts.

Written by Ken Quigley

November 22 2017

The Season for Bold CRM Savings!Act! like an "upgrader", and save Boldly!Upgrade & Loyalty Discounts on all our Act! productsYes, it's Black Friday again, and the makers of Act! are offering upgrade/loyalty pricing on all their Act! Products, with Keystroke offering free enhanced Outlook integration. There has never been a better time to...