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Category: Handheld Contact
Written by Ken Quigley
July 11 2017
We're pleased to announce that on Wednesday, July 12th Handheld Contact will be releasing HHC v3.0.60, that will be available for download from Google Play. This build has been in production for over a month, and includes many new features that we think our subscribers will enjoy. These new features include the following: Added "Keyword" search...
Category: Act!
Written by Ken Quigley
July 03 2017
Most business owners will concede a CRM is only as good as it is deployed and adopted, but there are a number of features unique to Act! that can improve user engagement and help unleash the full potential of your business. Here are a list of our top five:  1.      Customization: Act! is one of the few CRM’s on the market, if not the only one...
Category: Act!
Written by Ken Quigley
June 27 2017
  We are pleased to report that a workaround has been found for the recent integration issues with Outlook 2016. For those unfamiliar with the issues, Microsoft released an update to Outlook 2016 on June 13th (Office v16.0.8201) which impacted the Act! integration in three ways: 1.       Act! would crash when clicking on an email address within...
Category: Actcessories
Written by Ken Quigley
June 23 2017
Keystroke Quality Computing Inc., a leading developer of Actcessories, is pleased to announce an upgrade to its wildly popular Act4outlook. The new Act4outlook 2.0 delivers all the same features (and more) of the original Act4outlook, but reduces the reliance on the native Act-Outlook integration, making it faster, more dependable, and less...
Category: Act!
Written by Ken Quigley
June 23 2017
There are currently known issues with recent updates to Microsoft Office as is described in the KB (http://kb.act.com/app/answers/detail/a_id/38580). The solution is to revert office to a stable version that allows the Act! integration to work correctly. If the process is successful, you should end up on Office version 16.04229.  We suggest that...
Category: Act!
Written by Ken Quigley
June 16 2017
This article highlights the differences in the Act! Premium v17 and Act! Premium for Web v17 features. With all the improvements made to the Web products capabilities in v16 and v17, many ACT administrators wonder what they’re actually giving up by not having the Windows client installed on their user’s computers. The short answer is less than...
Category: Act!
Written by Ken Quigley
June 12 2017
Act! custom tables unleash the full power of Act! Act! has been the #1 contact manager for 30-years, but in 2008 it slipped in support for a feature that fundamentally changed the product - the ability to support one-to-many relationships through the use of custom tables. Custom tables are not sexy, but if you want to record transactional data in...
Category: Act! Tips
Written by Ken Quigley
June 12 2017
Our monthly Deep Dive series is intended to provide an in-depth demonstration of our Act! add-on products. In the fourth installment, we'll explore Act4outlook, Act4realty, and Handheld Contact, hosted by Michael Kadlub, James Young, and Victor Krahn on Tuesday, June 20th 2-4pm EDT We'll be giving away three Act4outlook licenses ($29.95 value...
Category: Act!
Written by Ken Quigley
June 11 2017
When using Act! Premium Mobile, you will some times encounter an error message like the one below (see the orange box in the illustration under "Step #2), that advises you to "Disable Private Browsing. This often takes place after a major update to your IOS device's operating system, where some of the browser settings get reset. The private...
Category: Handheld Contact
Written by Ken Quigley
May 29 2017
... it should complete it. A CRM application can do many things for your business, but if it tethers the users to their desktops, it will never realize its full potential. This is why all CRMs must have a mobile application to enable the users in and out of the office, and for Act!, that application is Handheld Contact. For those that think this...

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Delivering fruitful CRM solutions since 1994, Keystroke is the #1 Act! Reseller in the World and Master Act! Distributor for Canada.

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