Written by Ken Quigley

November 16 2019

As of January 14, 2020, Microsoft will no longer provide security updates or support for PCs running Windows 7 and Windows Server 2008 or SQL 2008. This means that computers running on Windows 7 will be more vulnerable to security risks and viruses. To avoid these risks, Microsoft recommends upgrading to Windows 10. When Windows 7/2008 and SQL...

Written by Ken Quigley

October 22 2019

If you're an Act! Loyalty or Early Adopter subscription customer you may have received an email from Swiftpage advising you of pending changes to your subscription account. Your plan has been grandfathered for a few years now, and will be discontinued next year in favour of the new Act! Growth Suite plan. While we’re trying to reach all our...

Written by Ken Quigley

October 11 2019

Since Swiftpage first took over Act! in 2013,  many tiers of subscription customers have evolved – first under Business Care and then later under Act! Premium Subscription. The numerous iterations of these subscription customers included Business Care migrators, Loyalty, Early Adopters, as well as full-rate on-premise and cloud customers, with...

Written by Ken Quigley

October 01 2019

Important Subscription Notice from Swiftpage For Full Rate Subscribers (paying $25/user month) We’ve got some great news! Your Act! CRM subscription plan is eligible for an account upgrade with your 2020 renewal. Here is what’s going on. In November Swiftpage intends to move forward with one Act! subscription offering, namely Act! Growth...

Written by Ken Quigley

October 01 2019

Important Subscription Notice from Swiftpage For Loyalty & Early Adopter Customers with Support ($paying less than $25/user/month) Effective January 1st, 2020, Swiftpage will be phasing out all grandfathered “Loyalty” and “Early Adopter” subscription plans dating back to May 2015. If you’re reading this notice, your 2020 renewal will be...

Written by Ken Quigley

October 01 2019

Important Subscription Notice from Swiftpage For Loyalty Customers without Support (Paying less than $20/user/month) Effective January 1st, 2020, Swiftpage will be phasing out all grandfathered “Loyalty” and “Early Adopter” subscription plans dating back to May 2015. If you’re reading this notice, your 2020 renewal will be affected by this...

Written by Ken Quigley

October 01 2019

Last year when Swiftpage acquired Kuvana, the makers of Inbox Guru (later to be known as Act! Marketing Automation), they communicated to their customer base that marketing automation was integral to their future. For the uninitiated, Marketing Automation was defined by PC Mag as “the smarter and more powerful older sibling of email marketing...

Written by Ken Quigley

October 01 2019

As many Act! Pro customers may have noticed, Swiftpage has “de-emphasized” Act! Pro since early this year, removing it from www.act.com entirely in February. It’s no secret that their focus has been their Act! Premium subscription offerings and Marketing Automation, and as a result the next version of Act! Pro due out in mid-November, namely Act...

Written by Ken Quigley

October 01 2019

The 2019 edition of our Actoberfest Sale is possibly the biggest we've ever had based on the savings. This is partly due to the natural fanfare surrounding this annual promotion, and the fact that Swiftpage announced a number of end-of-life discounts that are tough to beat.  Here is the breakdown: Act! Pro v21 Sale:   A customer relationship...

Written by Ken Quigley

September 26 2019

It may surprise some people to learn that thirteen out of our thirty-five employees (almost 40%) are directly involved in the technical support department of Keystroke. It is far and away the single biggest and most expensive department within our organization, and one that not only reflects our commitment to customer satisfaction, but quietly...