Written by Ken Quigley

January 16 2018

Keystroke is pleased to announce that DataLogic of Cleveland Ohio, a long time authorized Act! Hosting Provider, has agreed to transfer the balance of their Act! hosting customers over to our management. The transfer date was effective December 18, 2017, with all customers migrated the previous weekend. Needless to say, we’re proud of the trust...

Written by Ken Quigley

January 12 2018

Historically Act! has employed an integrated update feature that would alert users of inline updates that were available for their version of Act!. If they were on Act! v18, for instance, they might be alerted of available updates or service packs to that release by a little toaster pop-up in the bottom right-hand corner. Recently Swiftpage...

Written by Ken Quigley

January 11 2018

Written by Ken Quigley

January 01 2018

A prospect or a potential customer doesn’t ideally make a purchase immediately after approaching your company. Even though our lives would be a lot simpler if that were the case but in practice, the process of converting a prospect into an actual purchasing customer takes a little more time. This process, which starts with the first interaction...

Written by Ken Quigley

December 25 2017

We're often asked why our Handheld Contact customers need a second HHC account to support a second mobile device, and the best way to explain it is to compare the differences between how HHC and Act! syncs, with the differences between POP3 and IMAP email accounts. I know this seems like an odd comparison, but consider this.  Our HHC server is...

Written by Ken Quigley

December 22 2017

'Twas the night before year-end, when all through the office Not a sales rep was stirring, not even their bosses; The opportunities were closed with time to spare, In hopes that new leads soon would be there; Customers were nestled all snug in their beds While visions of dollar signs danced in their heads; And the Act! team in orange stockings...

Written by Ken Quigley

December 22 2017

The end of the year is quickly approaching, and before we ring in the new year and forge ahead with 2018 planning, we’d like to take a moment to thank you for being a loyal member of the Act! family and reflect on a fantastic 2017. Here are a few of our favorite highlights: The year of the subscriber! The success of your business is important...

Written by Ken Quigley

December 21 2017

We're pleased to announce that HHC 7.3.2 for IOS was submitted to Apple on December 20th for publishing, and we expect to be available later today for download. This version focused primarily on bug fixes, UI issues, and sync enhancements. We want to thank the many international beta testers that provided valuable feedback in preparation for this...

Written by Ken Quigley

December 11 2017

On December 9th the team at Keystroke assembled in Toronto at the Marriot Courtyard to celebrate the holidays, and we had over 60 people in attendance, with families included. The team from Montreal charted a bus that morning to drive here, and the team members from Arizona, Ohio, and Oregon flew in a few days earlier to tour the Canadian...

Written by Ken Quigley

December 10 2017

"Failing to plan is planning to fail" is a well know business mantra, that has made Project Management such an essential part of any business operations. Sadly, most users can’t afford the time or training to tackle the learning curve involved, and products like MS Project, while great, are often inaccessible to most people based on cost and...