Written by Ken Quigley

March 02 2017

Something that frustrates Act! users is that if you create a History record for an Opportunity, it doesn't automatically link that History to the Contact record. We're pleased to report that we've created a simple plugin for Act! that fixes this. Simply install the plugin, and then when you create a History record for an Opportunity, it will...

Written by Ken Quigley

February 28 2017

Due to feedback from our beta testers, we have postponed the release of the update to the HHC Android client today, as well as the release of the IOS update on Friday into next week. As the Windows Console must be released after the mobile clients, we have pushed the release of that update into the following week. We owe it to our customers to...

Written by Ken Quigley

February 23 2017

Beginning with Act! v19.1, entitlement for Act! Premium will be enforced at the .x version level (e.g. 19.0, 19.1, 19.2, etc.)Q.  Why the change for Act! Premium?A.    With the move to subscription, customers are entitled to the most current software only if they are actively subscribed. The nature of the .x releases is...

Written by Ken Quigley

February 19 2017

As part of our continuing monthly Deep Dive series, this month we'll be focusing on Act4outlook, the Primary Contact Tool, and Act4CASL. The webinar will be hosted by Michael Kadlub and James Young, and is scheduled for Wednesday, February 22nd at 3PM EST. This webinar is obviously free to attend, and we'll be having a draw for five...

Written by Ken Quigley

February 18 2017

Free is good.This is why Keystroke has developed a number of useful free "Actcessories" to make using Act! just a little easier. Unlike a lot of freeware, these applications are not time-bombed or throttled in anyway, and offer genuine value to most Act! users.The full list of free Actcessories can be found HERE, but the following...

Written by Ken Quigley

February 18 2017

With the addition of two new developers to our Handheld Contact team, we've stepped up the pace of our development road map. Recently we circulated a survey to all Handheld Contact subscribers soliciting their feedback on the features they were looking for in HHC, and we were gratified by how many reflected the direction we were already...

Written by Ken Quigley

February 18 2017

By: Lindsay Boullin | 01/2/2017 (with edits by Ken Quigley) Every sector of the economy is undergoing a digital transformation. In a world of integration, information is a transferable resource that creates efficiencies, cost savings and competitive advantage when it’s allowed to flow.That’s why it makes absolute sense to look for ways to...

Written by Ken Quigley

February 17 2017

Imagine being away from the office and getting an email from a customer requesting more supplies, and you being able to pull out your phone to see if he’s paid his last bill? Now imagine being able to see year-to-date sales, terms, and other critical accounting data in the same glance? Well, it’s possible if you have Handheld Contact on your...

Written by Ken Quigley

January 25 2017

Calculated fields were introduced in Act! with version 16, but they didn't always work as expected with certain databases. The cause for this is based on Act!'s unique database design that employs spillover tables to manage constantly expanding database schemas.Shortly into the release cycle of Act v16 it was discovered that if a database...

Written by Ken Quigley

January 20 2017

ENCORE PRESENTATION!We're hosting another free Act! v19 Virtual Roadshow, demonstrating the newly released Act! v19. We'll also be demonstrating Act4outlook, Act4CASL, and the Knowtifier, as well as an exciting new product and feature offering from Handheld Contact. Please join us for a fun and informative introduction to the latest...