Written by Ken Quigley

February 08 2021

HANDHELD CONTACT HAS SOME BIG NEWS! Last week Handheld Contact completed several months of development and submitted to beta new updates for both Android and IOS versions of Handheld Contact API. We're extremely excited about these releases as they include numerous features our customers have requested for years. IOS and Android versions...

Written by Ken Quigley

February 08 2021

In early to mid-March Act! is expected to release Act! Premium v23 for both desktop and web. This is the first new full release of Act! Premium since November 2019, and reflects a commitment to quality more than new features. In fact, this release will be the first version since 2005 that a new version won't involve a schema change. This fact will...

Written by Ken Quigley

February 06 2021

To celebrate the launch of our new Act! ProSync Hosting service, Keystroke is offering a 1-Year subscription of Handheld Contact Classic ($79.95 value) for Free to all those signing up for ProSync Hosting this month (February 2021). Act! hosting has traditionally been a perk reserved for Premium customers, leaving Pro customers to set up their...

Written by Ken Quigley

February 02 2021

Act! Pro hosting is a relatively new thing for Act! users, as Act! Pro was not designed to support hosting. Consider the fact that Act! Pro does not publish to the Internet like Act! for Web, nor does is it support Network or Internet Sync, it's quite amazing that Keystroke has overcome these technical limits to deliver Pro hosting...

Written by Ken Quigley

January 28 2021

Some customers have inquired recently about the ability to purchase Act! Premium perpetual licenses, so we wanted to provide a quick reminder about this policy. In May of 2015 Swiftpage switched Act! Premium from a capital purchase product to a subscription based service, and then later in January 2019 it was announced that Act! Premium would only...

Written by Ken Quigley

January 12 2021

Automation is a natural part of CRM use. If you record information in your Act! database, you would like to leverage that data to trigger actions automatically. In 2017 Keystroke released the Knowtifier to the public after several years of internal use. The use case for the Knowtifier for us was obvious. We stored TONS of data in Act! relating to...

Written by Ken Quigley

January 11 2021

When Orange Care was first introduced in 2017, it was designed to complement the wildly popular VIP Support Plans but provide more cost certainty for our subscribers. The plan was simple - Orange Care subscribers got 30-minutes of support time per day, per user for $10/month (billed annually), and initial Act! deployments or upgrades were always...

Written by Ken Quigley

January 05 2021

If you’re running a version of Act! that you purchased a few years ago (or more!), chances are your version has been retired. This means you’re no longer receiving key updates that help ensure your Act! database remains secure and accessible. As we enter the 2021, now is the perfect time to upgrade to an Act! subscription. With an Act...

Written by Ken Quigley

December 30 2020

Over the last 9-months we've heard a lot of tough stories of hardship from our customers. People with thriving businesses of 100-200 employees reduced to single-digit staff numbers in less than a week. Livery services with a 150+ limousines are down to a small handful now, as well as many entertainment and tourism businesses like restaurants...

Written by Ken Quigley

December 23 2020

In late March of this year we released the first version of Handheld Contact API for IOS, and then later in October we did the same for Android. These first releases were a huge leap forward in terms of supporting more data on more devices with more frequent updates from Act!. Both versions of Handheld Contact API synched directly with the master...