Written by Ken Quigley

April 01 2019

If you haven’t already heard, we launched Act! v21 last fall, and it has reminded our loyal customers of the benefits of Act! subscription. After all, what do you get when you combine proven CRM with powerful marketing automation? The next generation of Act!. We are so excited about this release – there has never been a better time to join the...

Written by Ken Quigley

March 31 2019

If you are planning on upgrading to Act! v21, we suggest that you read the following list of tips to ensure a pain-free conversion. Do you have your v21 licence? Ensure that you have your v21 license key before you upgrade. If you are a current Act! Subscriber, or purchased Act! Pro v21 after 1st November, you may have already received your...

Written by Ken Quigley

March 17 2019

On March 15th, 1994, I quit my full time with the local government, hired James Paulus (still with us today), and started “Keystroke Quality Designs” as a sole proprietorship - “Quality computers, by design” was our motto. In 1998 we incorporated as Keystroke Quality Computing Inc., as an IT company focused on computer sales, service, and...

Written by Ken Quigley

March 14 2019

It happened. The 3rd party embedded licensing service known as "protexis", that had previously supported legacy versions of Act!, officially went offline this morning. What does that mean to you? Users of supported version of Act!, namely v18 or newer, should be fine. If you have not already updated your Act! application to the new licensing...

Written by Ken Quigley

March 04 2019

Handheld Contact released two major device updates today, with Android v3.1.7.0 now live at Google Play store, and version 8.3.3 for IOS expected out in the next few days. Changes in the Android release: NEW: Removed "READ_CALL_LOG" and "WRITE_CALL_LOG" permission as per new Google's policy.  As a result of this, the following Handheld Contact...

Written by Ken Quigley

March 04 2019

We are pleased to announce thatAct! v21.0 Update 7is now available. This update applies to all regional versions of Act! v21 Pro, Premium and Web, and will apply automatically to new installations. Administrators can also use the Act! menu commandHelp > Act! Notificationsto update an existing installation.   Issues Addressed

Written by Ken Quigley

February 27 2019

You may have noticed something a little different about our website, but in addition to a general makeover, we’ve introduced a new brand into the mix – namely a new logo for all our Act! Addons – see above. The thinking behind this new branding is simple – we have over one hundred products in our inventory that have been either developed or...

Written by Ken Quigley

February 23 2019

Keystroke is delighted to announce that Shannon Hawthorne of Essentials Software has joined the Keystroke Partner Program. Shannon has been a member of the Act! consulting community since 1998, and brings with her considerable technical skills and experience. Shannon is married with one daughter, and is based out of Sandy Springs, Georgia. Her...

Written by Ken Quigley

February 21 2019

Swiftpage announced yesterday that volume discounts for new customers will no longer be offered after March 2019. Existing Active Subscribers will retain their current volume discount, but will not be able to increase their volume discount with additional seats added. For instance, currently someone that has 19 seats and enjoys a 5% quantity...

Written by Ken Quigley

February 21 2019

Act! v21.0 Update 6: Update 6 was made available on February 16th, 2019 for all regional versions and tiers of Act! v21. This update adds support for our new Marketing Automation servers in Germany and Australia. It also addresses a number of key defects prioritized from customer and ACC feedback, and enhances the usability of group lookups and...