Written by Ken Quigley

October 10 2023

Excel is a powerful tool that can be used for various purposes, including data management. However, no software application is the best at all functions, and one big example is Excel is a lousy tool for customer relationship management (CRM). Here are some reasons why:Data Errors: Excel is prone to data entry errors. One incorrectly entered...

Written by Ken Quigley

October 08 2023

Summer is normally an excellent time for us to work on larger projects because the market is quieter during the vacation season. The summer of 2023 was no exception as we embarked on a number of extended development sprints in preparation for the fall market, and the expected buzz around the release of Act! 25.1.Here is a summary of the new...

Written by Ken Quigley

October 06 2023

Task management is a crucial skill that can help you stay organized and efficient. Internally at Keystroke we use QuickTasks for task management as it integrates with Act! and Webplanner for improved task tracking, collaboration, and project management, and you can use it at the office or on the road with our Windows, and IOS or Android...

Written by Ken Quigley

October 05 2023

As the world's #1 Act! Reseller, it might be easy to assume everyone is sold on CRM software, but that just isn't the case. Many small businesses use spreadsheets, accounting programs, Outlook, and even paper daytimers to organize their customer data. It is for this reason that we're reviewing below the wide range of benefits for businesses a...

Written by Ken Quigley

October 05 2023

The integration of AI into CRM systems can revolutionize how businesses engage with customers, streamline operations, and drive growth. Here are some ways this can be done:Automating Tasks: AI can automate tasks such as customer reports, emails, and data capture3. This can help avoid human errors in everyday tasks and administrative...

Written by Ken Quigley

October 05 2023

Quoting software like Link2quotes can be a game-changer for businesses, especially those that deal with a high volume of quotes. The Link2quotes online quoting console allows you to quickly & easily create a professional-looking quote, add customers on the fly, offer a wide variety of product & service options; dress it up with...

Written by Ken Quigley

October 05 2023

Link2shrink is a popular URL shortener service for Act! users that was added to the Linktivity Suite of products in early 2023. There are several benefits to using Link2shrink, not the least of which are as follows:URL Shortening: Link2shrink allows you to shorten and customize your links, making them more manageable and visually appealing.Link...

Written by Ken Quigley

October 05 2023

Booking meetings with prospects can be a  time-consuming process. A simple meeting request can quickly devolve into many rounds of email ping-pong before a mutually convenient meeting time is agreed to. It was this common frustration that gave rise to popular scheduling tools like Link2calendar, which offer a variety of benefits:Automated...

Written by Ken Quigley

October 05 2023

Emarketing and marketing automation are an effective and cost-efficient way to generate new leads for your business. However, using old contact details or unscrubbed distribution lists can hurt your future marketing efforts in unexpected ways. Here are the top five reasons to maintain good distribution list hygiene for emarketing:Maintaining...

Written by Ken Quigley

October 05 2023

Web forms are a crucial tool for businesses to obtain the information they need from their potential customers. They can collect data, evaluate products or services, start a conversation, sell products, get feedback from offers, and allow visitors to comment.Web forms can have a powerful impact on a business. According to Venture Harbor...