The browser is fine. It’s done a good job. You click, you log in, and your data is waiting. Tabs open, tabs close, and you move on with your day. But sometimes the day doesn’t want to cooperate.
You’re bouncing between calls, jumping through software, and watching your cursor spin in a browser window that suddenly forgot how to be helpful. Your CRM is still there, sure, it’s just stuck waiting for a signal, a refresh, or a miracle.
This is where Act! Premium Desktop v27 comes in. No tutorials. No relearning. If you already know how to use Act!, you already know how to use this. The desktop version doesn’t change the rules; it just gives you another way to play the game.
It’s not a different system. It’s not a reboot or a redo. It’s the exact same CRM you already know, now with a desktop application that doesn’t blink when your connection drops or your patience runs out.
There’s something oddly satisfying about having your CRM right there on your desktop. No login dance. No tab hunt. Just a direct line to what you need. For Cloud users, adding the desktop app means one thing: choice. You keep the convenience of browser access when you want it, but now you can also work offline, stay focused in a dedicated window, and open Act! without the rest of the internet getting in your way. It’s not about doing more, it’s about getting to what matters faster, without waiting on a connection or navigating through six other apps first.
It launches like an app should quickly, quietly, and without asking for special treatment. And because it connects directly to your Cloud database, nothing’s lost, nothing’s out of sync, and nothing needs to be reconfigured. You’re not starting over. You’re just starting faster.
Some people like the feeling of an open browser. Others prefer something they can double-click, dock, minimize, and forget about until they need it again. If you’re in that second camp, v27 might be exactly what you didn’t know you were waiting for.
No retraining required. No transition period. No pressure.
You already know how to use it. Now you get to decide how you want to open it.
Act! Premium Desktop v27 is available as a separate subscription; think of it as an extra key to a door you already walk through every day. Only now, it swings both ways.
And if you’re ever caught somewhere between “I have work to do” and “why is this page still loading?” well, you’ll know exactly which door to use.
