Written by Ken Quigley

April 27 2018

What is the GDPR?The GDPR applies to the use and storage of personal information of European citizens from 25 May 2018. All organisations world-wide need to comply with them if they want to comply with European law. The GDPR has an organisation-wide impact and this document explains how Act! can help an organisation to comply. The General Data...

Written by Ken Quigley

August 18 2017

Starting September 2017 Keystroke will be offering FREE monthly training classes to our Act! & Hosting Subscribers. There is no catch. We understand that the more people know the full power and capabilities of the Act! CRM program, the more they’ll use it in their business. The format is simple. Each month we’ll pick a different...

Written by Ken Quigley

June 12 2017

Our monthly Deep Dive series is intended to provide an in-depth demonstration of our Act! add-on products. In the fourth installment, we'll explore Act4outlook, Act4realty, and Handheld Contact, hosted by Michael Kadlub, James Young, and Victor Krahn on Tuesday, June 20th 2-4pm EDT We'll be giving away three Act4outlook licenses ($29.95 value...

Written by Ken Quigley

March 22 2017

Sourced from: https://smallbiztrends.com/2017/02/crm-mistakes.html Written by: Clate Mask   We live in the age of the customer, where businesses are built on the relationships they have with their shoppers. Customer relationship management (commonly referred to as “CRM”) is foundational to a small business’s customer experience strategy. It serves...