Act! for Web has evolved significantly over the years to become a fair alternative to the Act! Windows Client. In fact, Act! CRM Classic offers the fastest browser-based performance ever available, but even with all that added speed, many feature differences remain.

The following is a list of features that are still unavailable through a browser with Act! Premium v24:

• Add additional user licenses to the database
• Manage field-level security
• Freeze Columns
• Show Look For option
• View the availability of other users when scheduling an activity
• Add or Edit Activity Resources
• Vcard support
• Edit List Values for the Regarding field when creating an Activity
• Right-click functionality (presents browser options)
• File > Print options are not present
• Create Activity Series
• Setup and use field triggers
• Export data (you can use the Export to Excel function from the list view)
• Create new or edit existing report templates
• Create new or edit existing Dashboards
• Customize menus and toolbars
• Add document attachments as shortcuts
• Synchronize Act! data with a handheld device
• Integrate Act! with a supported accounting program
• E-Mail Document option on the Document tab
• Email Message (from template)
• Backup and restore databases
• Edit Contact Access (Make Public, Make Private, Create Access List, Add or Remove Users/Teams) for multiple contacts
• Database maintenance (check, repair, reindex, delete)
• Use of Act! Diagnostics utility
• Edit phone number format defaults
• Fax integration
• Timer
• Act! Scheduler
• Import & Export a Product List
• History is recorded when printing a document (Mail merge directly to the printer does create history).
• No option to "Open each view in its own window" in Preferences
• Social Updates
• Quick Print
• Lookup > Contact Activity
• Lookup by Example
• Cannot edit an individual line of criteria in an existing Advanced Query, need to delete and re-add the line instead
• Edit default font preferences
• Layout Designer Limitations
  • Change the width of the layout
  • Cannot click and drag to select multiple fields

General Browser Limitations

• The Act! Word Processor is not available
• Right-Click shortcut menu not available

Related Material

• What Act! v23 features are not available in Act! access via the Web
• What Act! v22 features are not available in Act! access via the Web
• What Act! v21 features are not available in Act! access via the Web
• What Act! v20 features are not available in Act! access via the Web
• Act! on-premise vs Act! Cloud