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FAQ
1. I need multiple licenses of the Keystroke Dash and Keystroke Designer. What are my quantity discounts?
2. Do I need to buy a license for ACT! for Web?
Keystroke Designer comes with a license for Windows and a license for the Web for that same user. Each user needs a license.
While Keystroke Designer for ACT! for Windows will work on multiple databases, a license for ACT! for Web can only work on one database at a time. You must use the Web License Manager in the Start menu to free up or set-up the use of Keystroke Designer ACT! for Web for a user.
3. How do I order Keystroke Add-ons
a. Order on the Keystroke eStore: https://store.toplineresults.com/
Note that the eStore only allows for one level of quantity discounts, therefore, for larger quantities (20 and above) you should request our order form.
b. Email [email protected] to request your order form.
c. If you are an ACC you may qualify as a reseller and receive a coupon for your orders.
d. Call 800-880-1960 to request a quote
4. What is the difference between Keystroke Designer and Keystroke Designer Plus?
Keystroke Designer Plus includes a license of Keystroke Dash Manager and Keystroke Designer.
5. Can I upgrade to the latest version of Keystroke Designer?
Yes and it is free! Depending on the version you are currently using you can either go to our Download area: http://www.toplineresults.com/downloads.aspx or go to Start>Programs>Keystroke Results>Keystroke Update and click on Check Designer for Updates and Apply Updates.
6. Do I need to buy an Admin version of Keystroke Designer?
No, there is not a Keystroke Designer Admin Version or runtime version. When you buy Keystroke Designer, you receive the license for a user alongside an administrator user included. An ACT! Administrator or Manager will have access to the Keystroke Designer Administration area. A standard user will still need a license to view the tables, but will not be able to access the admin area also called Keystroke Entity Manager area.
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