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A mobile app should do more than extend your CRM...

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Category: Handheld Contact

... it should complete it.

A CRM application can do many things for your business, but if it tethers the users to their desktops, it will never realize its full potential. This is why all CRMs must have a mobile application to enable the users in and out of the office, and for Act!, that application is Handheld Contact.

For those that think this is a predictable declaration from the company that makes Handheld Contact, you might be right, but consider this statistic. Not only has Handheld Contact been around 15 years, but it also has a churn rate that is less than half that of the Act! CRM program itself, meaning user loyalty to the mobile application actually exceeds the data source it relies upon. By any standard, this is a remarkable statistic and one that certainly underscores the importance of the mobile side of the CRM industry, but it does not tell the whole story.

If it were simply about mobile access, the history of Act! would not be littered with so many failed mobile apps. No, for a mobile app to be useful, it must do more than simply extend access to the data, it must extend the functionality, as well, and Handheld Contact does precisely that. We describe this principle as “function-follows-find”, and we believe it’s at the core of our longevity, and why Handheld Contact is the exclusive mobile Act! product sold on www.act.com.

2017-05-29 16:34:42
 

How to turn your smartphone into a business card scanner

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Category: Handheld Contact

One of the most exciting new features of Handheld Contact v3 for Android and v7 for IOS is the ability to import contacts from your devices native address book. Handheld Contact developed this new "importer" feature to allow users to take contacts they just recently scanned with an application like CamCard or BCR.

The process is simple.

2017-05-22 11:20:44
 

7 Apps to Connect to Act! using Zapier

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Category: ACT

Are you looking to take back time to focus on what you love rather than being bogged down by tedious tasks? Did you know that you can now connect Act! with many of the other online business optimization applications you are already using? Zapier makes this all possible. Start connecting your apps, automating tedious tasks, and making the most out of your contact management system today.

Here are all the new ways you can save time with Zapier automation:

2017-05-22 11:17:45
 
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