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Workaround to the Act!-Outlook 2016 integration issues

Keystroke
Category: ACT

 

We are pleased to report that a workaround has been found for the recent integration issues with Outlook 2016. For those unfamiliar with the issues, Microsoft released an update to Outlook 2016 on June 13th (Office v16.0.8201) which impacted the Act! integration in three ways:

2017-06-27 17:51:28
 

Act4outlook 2.0 is now available, and better than ever!

Keystroke
Category: Actcessories

Keystroke Quality Computing Inc., a leading developer of Actcessories, is pleased to announce an upgrade to its wildly popular Act4outlook. The new Act4outlook 2.0 delivers all the same features (and more) of the original Act4outlook, but reduces the reliance on the native Act-Outlook integration, making it faster, more dependable, and less subject to interactions with other plugins.

Act4outlook 2.0 bypasses the MAPI integration entirely, and utilizes an enhanced installer to deliver a smoother setup experience with fewer security interruptions. Act4outlook will continue to passively attach all Outlook email to the appropriate contact History quickly, and allow you the enhanced ability to create contacts and activities from your Outlook inbox.

Not limited to the inbox, though, Act4outlook can safely send your Outlook contacts and calendar items to Act! without fear of mass duplicates or calendar corruption. Act4outlook is designed to allow you to right-click on one or more contacts or calendar items and simply select "Send to Act!" and have it automatically appear in your database.

2017-06-23 16:30:20
 

Update to MS Outlook 2016 crashing Act!

Keystroke
Category: ACT

There are currently known issues with recent updates to Microsoft Office as is described in the KB (http://kb.act.com/app/answers/detail/a_id/38580). The solution is to revert office to a stable version that allows the Act! integration to work correctly. If the process is successful, you should end up on Office version 16.04229.  We suggest that you have your IT folks do this for you in case you have any special Office install/update policies.

To ensure this works, please do the following:

2017-06-23 09:34:44
 
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