Act! Obsolescence Policy
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Some technology is best left in the past.
Act! Upgrade Pricing Obsolescence Policy
Swiftpage's Upgrade Pricing Obsolescence Policy is to honour upgrade pricing for customers with the current release and, in most cases, two prior releases of a product. If you're using a version of Act! older than that, you’re not eligible for upgrade or "Loyalty" pricing and will instead need to subscribe to Act! at normal pricing.
* Loyalty pricing was discontinued after September 30th, 2016
Products Currently Eligible for Upgrade Pricing
Products Currently Not Eligible for Upgrade Pricing
Act! Support Obsolescence Policy
Swiftpage's Support Obsolescence Policy is to support the current release and, in most cases, two prior releases of a product. Customers with an active support plan that are using an obsolete product will receive support through the expiration of the existing support plan. You're not able to renew your support contract unless you upgrade to a supported version of Act!. If you upgrade prior to the expiration of your support plan, your plan will be transferred to the new product and remain valid until the plan expires.
For access to support, you must have a current support plan.
Customers using unsupported products are encouraged to upgrade to Act! Pro or Act! Premium and purchase a support plan. To upgrade, call 800-857-0558.